1. AC Question's Avatar
    The screen on my phone went black. The only part of the screen that works is the notification screen with the time. I receive calls and texts still but the screen is still black when i try to answer them. It still vibrates when i try to unlock it but nothing else happens. Ive turned it on and off multiple times and it still boots up to a blank screen.
    10-15-2015 07:32 AM
  2. KWKSLVR's Avatar
    Try wiping cache https://motorola-global-portal.custh...p/30,6720,8696

    If that doesn't work I would factory reset
    https://motorola-global-portal.custh...0zcyp5bQ%3D%3D

    Posted via the Android Central App
    10-15-2015 11:59 AM
  3. jexx's Avatar
    Try wiping cache https://motorola-global-portal.custh...p/30,6720,8696

    If that doesn't work I would factory reset
    https://motorola-global-portal.custh...0zcyp5bQ%3D%3D

    Posted via the Android Central App
    Curious, how does that work if you have a blank screen? Just asking, thanks...
    10-15-2015 05:51 PM
  4. KWKSLVR's Avatar
    Curious, how does that work if you have a blank screen? Just asking, thanks...
    He should be able to see the recovery screens if he can see active notifications. If your screen is dead, then your only option is to use ADB via PC

    Posted via the Android Central App
    10-15-2015 08:38 PM
  5. ScottMGS's Avatar
    I wonder if something (screen protector?) is messing with the proximity sensor.
    10-16-2015 02:06 PM

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