1. e30ernest's Avatar
    I got myself one with my new Moto X. I have it set up, the phone sees it and I can ping the Keylink. However, I couldn't ping my phone with the Keylink. Double-pressing on the button causes the light to flash and nothing more. Is there another setting I should fix in the phone for it to work?

    Thanks!
    rite11ken likes this.
    12-15-2014 03:20 AM
  2. benhaube's Avatar
    How did you get a KeyLink? I've wanted to order a few for stocking stuffers, but Motorola has been out since the day they announced its availability. I've checked every day.
    rite11ken likes this.
    12-15-2014 06:15 AM
  3. for3nsicguy's Avatar
    Amen to that...I have been checking availability multiple times every day since it hit the Motorola Store and still haven't been able to order one. Kinda like trying to buy a Nexus 6, is it not?
    benhaube likes this.
    12-15-2014 07:39 AM
  4. e30ernest's Avatar
    How did you get a KeyLink? I've wanted to order a few for stocking stuffers, but Motorola has been out since the day they announced its availability. I've checked every day.
    T-Mobile sells it in their stores.

    I found my answer. I didn't realize that the Connect app could scroll down. There was an option to turn-on the Find My Phone feature of the Keylink a few swipes down.
    rite11ken and stormal like this.
    12-15-2014 08:04 AM
  5. benhaube's Avatar
    T-Mobile sells it in their stores.

    I found my answer. I didn't realize that the Connect app could scroll down. There was an option to turn-on the Find My Phone feature of the Keylink a few swipes down.
    That's very similar to the way it works for the PowerPack Micro. Did you also get a warning stating that your phone's battery life would suffer? I got a message like that for my Micro, and it ended up not making any difference for me.
    12-15-2014 12:25 PM
  6. Benny879's Avatar
    Amen to that...I have been checking availability multiple times every day since it hit the Motorola Store and still haven't been able to order one. Kinda like trying to buy a Nexus 6, is it not?
    I bought one at a T-Mobile location...they had a few in stock.

    Posted via the Android Central App
    rite11ken likes this.
    12-15-2014 05:50 PM
  7. for3nsicguy's Avatar
    I bought one at a T-Mobile location...they had a few in stock.

    Posted via the Android Central App
    Thanks for the heads up on T-Mobile store selling them. Problem is that the nearest T-Mobile store is nearly 100 miles away from me though.
    rite11ken likes this.
    12-15-2014 07:45 PM
  8. rite11ken's Avatar
    Haven't seen it in 2 T Mobile stores I checked out and not available on their web site too. Do you know another place to buy it online?
    12-19-2014 11:37 PM
  9. Stang68's Avatar
    I got myself one with my new Moto X. I have it set up, the phone sees it and I can ping the Keylink. However, I couldn't ping my phone with the Keylink. Double-pressing on the button causes the light to flash and nothing more. Is there another setting I should fix in the phone for it to work?

    Thanks!
    I've tried the Ping my Phone feature and it's never worked.

    Posted via the Android Central App
    12-20-2014 08:35 AM
  10. e30ernest's Avatar
    I've tried the Ping my Phone feature and it's never worked.

    Posted via the Android Central App
    Did you scroll down on the settings on Moto Connect? Ping My Phone is turned off by default. I missed that setting when I first set-up my keylink too. Now it works perfectly.
    Stang68 likes this.
    12-20-2014 10:52 AM
  11. rite11ken's Avatar
    I bought one at a T-Mobile location...they had a few in stock.

    Posted via the Android Central App

    Haven't seen it in 2 T Mobile stores I checked out recently and it's not available on the T Mobile web site too. Do you know another place to buy it online?
    12-20-2014 10:52 PM
  12. dan1431's Avatar
    I saw a Keylink at a T-Mobile store in an extremely heavy Senior Citizen area of Florida where most potential customers still have dumbphones, so when I am trying to find a sought after hi-tech device, I usually look around that area and more often than not I am able to find it there as the majority of people in the area have no idea what tech is nor care.

    Dan

    Posted via the Android Central App
    12-26-2014 06:30 AM

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