Why do I have an exclamation point next to data icon on 2014 Moto X with Lollipop?

adrian_paul_m

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Jan 3, 2015
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Exclamation point next to data icon on 2014 Moto X with Lollipop

I purchased the Moto X second edition unlocked pure version,from Motorola web site.For a month I was able to run on KitKat without any issues.
After I have upgraded to Lollipop (5.0) I am seeing an exclamation point next to the data icon. Sometimes it takes a minute sometimes maybe 5 minutes to be able to use my data plan and access the internet!
There were situations when I could not even make a call.:(
When switching to WIFi mode I am able to use the phone to full capability. It is just when I am trying to use my carrier's network when I have a problem.
It is not related to the amount of data available, it reacts the same when I am at 100mba or 4 Gba.
I called Motorola and they guided me to a hard reset routine (that did not work). Nobody knows the fix for this! All I am reading is that people having different phones are experiencing the same issue.

Please advice, I am feeling very frustrated.
 

Aquila

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Feb 24, 2012
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Re: Exclamation point next to data icon on 2014 Moto X with Lollipop

The exclamation point just means that there is no viable connection present.