12-15-2016 06:46 PM
47 12
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  1. Rick Jacobs's Avatar
    I'm down to 7 hours of day use before the battery hits 15%, 10 minutes later the phone powers off. At night it's 35% power lose while I sleep. I wonder if this is why we are not seeing Marshmallow, maybe Verizon decided not to upgrade knowing that the battery has problems. My phone is only 17 months old there's no way I'll make it to October for my next upgrade.
    03-30-2016 06:23 PM
  2. kakos26's Avatar
    I'm having the same issues with my Moto X. I'll try a hard reset but am leaning towards a Nexus now.

    Posted via the Android Central App
    05-13-2016 08:15 PM
  3. Green_Laser's Avatar
    My wife and I both have Verizon versions, I'm on 5.1.1 and she's still on kit Kat (will soon get hers on lollipop too), anyways, mentioned this on a similar thread, she and I both have this same problem, the battery will only get down to about 18%-23% and then phone shuts down.

    I wanted to also add that this strange behavior is also happening on my 1st Gen moto 360, around 24%-26%, watch shuts down.

    I think it's a software and mis-reporting kind of thing as after the phone shuts down around 20% and then you plug it up (before turning it on), the large battery display can show like 2%-4% and charging up from there.

    This phone's build is great, like it in the hand too, but looks like nexus on the radar for a future phone.
    05-22-2016 10:45 PM
  4. TJH132's Avatar
    Mine just shut off at 18%. First time ever. Given the age, I would just chalk it up to an aging battery. I wonder if the Turbo Charger has anything to do with degrading the battery prematurely?

    Posted via the Android Central App
    06-04-2016 08:52 PM
  5. nickname303's Avatar
    Mine just shut off at 18%. First time ever. Given the age, I would just chalk it up to an aging battery. I wonder if the Turbo Charger has anything to do with degrading the battery prematurely?

    Posted via the Android Central App
    I don't think it's caused by using a turbo charger because I have this problem and I don't use a turbo charger

    Posted via the Android Central App
    06-06-2016 05:25 PM
  6. Dr. S's Avatar
    I don't think it's caused by using a turbo charger because I have this problem and I don't use a turbo charger

    Posted via the Android Central App
    Same here, although mine made it all the way to 12%!

    Posted via the Android Central App
    06-09-2016 01:48 PM
  7. yatta's Avatar
    So I am encountering the same issue with my xt1095 moto x 2nd gen. Except I decided to attempt to restart phone with out recharging and got another hour of use and phone was registering 1% batter for the whole time. I will attempt to show battery history with the cliff that jumps from about 30% it seems like an OS issue going to attempt to go completely stock Android. But it has to be an error in battery reading I charged my phone for 20min that day on a Qualcomm turbo charger this must have confused the battery reading to the Os and tricking the phone to auto shutdown like it would at 5% not sure a solution other than. Maybe not use the turbo charger?
    06-15-2016 05:44 PM
  8. laytoncy's Avatar
    I love my Moto X 2014. <rant>I can deal with the camera not being the best but this battery issue...well it is terrible. I'm averaging about 8 hours a day before it will just turn off. I'm lucky if I get 10 hours. That 12% screen time is 1 hour 21 minutes and the 12% voice calls is 49 minutes. I think I may need a new phone but I love the stock android and the moto software. This battery is killing me. Oh and the 1 hour and 38 minutes left at 15% is more like 1 minute 38 seconds.</rant>

    Why does my Moto X 2014 battery go from 20 to nothing?-screenshot_20160615-155042.jpg
    Why does my Moto X 2014 battery go from 20 to nothing?-screenshot_20160615-155059.jpg
    06-16-2016 07:34 PM
  9. kurveb03's Avatar
    I love my Moto X 2014. <rant>I can deal with the camera not being the best but this battery issue...well it is terrible. I'm averaging about 8 hours a day before it will just turn off. I'm lucky if I get 10 hours. That 12% screen time is 1 hour 21 minutes and the 12% voice calls is 49 minutes. I think I may need a new phone but I love the stock android and the moto software. This battery is killing me. Oh and the 1 hour and 38 minutes left at 15% is more like 1 minute 38 seconds.</rant>

    Click image for larger version. 

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    I think more than the battery, it's your signal and also some apps that are keeping your phone awake as per the screenshot. You should check that.

    Moto X 2014 via the AC App
    06-17-2016 01:19 AM
  10. laytoncy's Avatar
    Thanks for the reply. The only app I leave open all the time is Smart Audiobook Player. Otherwise I keep stuff closed. I'm sure there are other apps that are "open". How can I check what is using my battery? My signal struggles at work because of the building. Not sure what I can do about that.

    Posted via the Android Central App
    06-17-2016 07:01 AM
  11. lucasogodoy's Avatar
    Someone managed to solve the problem?
    06-20-2016 12:59 PM
  12. stevedo's Avatar
    25% is the new 0% for me. Reminds me of the Nexus 4. Depressing.

    Posted via the Android Central App
    07-20-2016 09:38 AM
  13. natehoy's Avatar
    Someone managed to solve the problem?
    "Battery dies at [INSERT NUMBER GREATER THAN 0]%" means the battery is dying.

    There are three possible solutions:

    1. Get an external battery case for the phone so you aren't dependent on the internal battery. Adds weight.
    2. Replace the battery: (not easy on the X2014, sadly) https://www.ifixit.com/Guide/Motorol...lacement/40717
    3. Replace the phone (what I did - I loved my Moto X but I've been rocking a Note 4 for a while now). There are plenty of fairly equivalent phones in the used market with batteries that can be replaced - though many manufacturers are going with sealed batteries in their new models.
    08-01-2016 12:48 PM
  14. laytoncy's Avatar
    Wow. So, today I took my phone off the charger at 7am. At 11:40am it said it was at 15%. I plugged it in immediately and it then said it was at 100%. This is a new one on me. I knew I had a problem but it seems to have taken a drastic turn.
    08-03-2016 11:42 AM
  15. cilusk's Avatar
    I'd blame it on that, but I have never used a Turbo Charger. I'm on the Moto X-2, have had it for a little less than 18 months. It dies like as soon as it makes 15%.
    08-08-2016 06:52 AM
  16. Mkj3322's Avatar
    I get this at 40%, it's bad enough the battery became crap over the last two years but now this makes it worse

    Posted via the Android Central App
    08-11-2016 05:27 PM
  17. chris20nyy's Avatar
    "Battery dies at [INSERT NUMBER GREATER THAN 0]%" means the battery is dying.

    There are three possible solutions:

    1. Get an external battery case for the phone so you aren't dependent on the internal battery. Adds weight.
    2. Replace the battery: (not easy on the X2014, sadly) https://www.ifixit.com/Guide/Motorol...lacement/40717
    3. Replace the phone (what I did - I loved my Moto X but I've been rocking a Note 4 for a while now). There are plenty of fairly equivalent phones in the used market with batteries that can be replaced - though many manufacturers are going with sealed batteries in their new models.
    This is untrue. It's a software issue, not a hardware issue.

    While I'm no longer using my moto x, when the battery would suddenly crap out at 8, 12, 15 or 20%, I could immediately put it on a charger, unplug it, and the given percentage will be useful right down to 0%. There's battery life stored in the battery, the device is just powering off for no reason.
    09-02-2016 12:44 AM
  18. Photo_Drew's Avatar
    Was having this issue. Luckily my upgrade time was up and I got a Z Force. Best was nearly 5 hours of sot. 30 hours of battery.
    09-08-2016 11:03 PM
  19. Hoan Truong's Avatar
    I have the same issue, dying at 20%, but if I turn it back on I can get forty minutes of browsing and thirty minutes locked (displaying 2-3%) before it is completely drained. I have just factory booted it and it still happens.
    10-27-2016 11:50 PM
  20. nickname303's Avatar
    Mine died at 34% yesterday!!! This is getting ridiculous and is getting worse and worse. Started off dying at 5%, then 15%, then 20% and so on. 34% is taking the ****. Now I basically only realistically have two thirds of an already mediocre battery available. Upgrade needed ASAP
    11-07-2016 06:36 PM
  21. Hungerdunger's Avatar
    I've been having problems too for the last few months. Here's a typical example of how the battery nosedives from over 30% to nothing in no time at all.
    Why does my Moto X 2014 battery go from 20 to nothing?-screenshot_20161209-235420.jpg
    Sometimes I'll pick the phone up and find it's dead; other times I'll actually be using it and it will just die on me. Yesterday it did that and every time I rebooted it, it just died again until I was able to get to a charger, even though the battery had previously been reported at over 30%.

    It would be good to know whether it is the battery or the software. I wouldn't mind having a go at changing the battery, but I don't want to spend a lot of time and worry over it if it doesn't solve anything.

    Incidentally, I reported this in a thread on Motorola's forums. It seems I'm far from the only one with these problems. One of Motorola's staff suggested that I needed to do a factory reset, but that didn't achieve anything other than waste an evening setting the phone up again.
    12-12-2016 02:41 PM
  22. nickname303's Avatar
    I've been having problems too for the last few months. Here's a typical example of how the battery nosedives from over 30% to nothing in no time at all.
    Click image for larger version. 

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    Sometimes I'll pick the phone up and find it's dead; other times I'll actually be using it and it will just die on me. Yesterday it did that and every time I rebooted it, it just died again until I was able to get to a charger, even though the battery had previously been reported at over 30%.

    It would be good to know whether it is the battery or the software. I wouldn't mind having a go at changing the battery, but I don't want to spend a lot of time and worry over it if it doesn't solve anything.

    Incidentally, I reported this in a thread on Motorola's forums. It seems I'm far from the only one with these problems. One of Motorola's staff suggested that I needed to do a factory reset, but that didn't achieve anything other than waste an evening setting the phone up again.
    Yeah, this is a well known issue. I personally suspect it's a software issue. I got a Moto Z Play two weeks ago, so now I have insane battery life! It feels so liberating after having to put up with the faltering Moto X battery that I had. I sympathise with your current situation.
    Hungerdunger likes this.
    12-15-2016 06:46 PM
47 12

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