1. motoxnyc's Avatar
    Hi All,

    I have the bluetooth set up, turn on the bluebuds, then have it search. For whatever reason it does't connect.

    I also look for all the available devices to connect to on the phone and Jaybirds did not show.

    Finally, I've also completed a factory reset on the bluebuds and nothing...

    Does anyone else have this issue?
    03-31-2015 04:52 PM
  2. Rukbat's Avatar
    From section 29 in the manual:

    "With headphones turned off, & within 1 meter (3 feet) of music device, press & hold
    center key for more than 4 seconds until you see alternating red/green flashing
    of the status indicator and a voice prompt saying “Searching for your music device"

    Then tell your phone to search for a Bluetooth device. If you're asked for a passcode, it's 0000.
    03-31-2015 05:13 PM
  3. greydarrah's Avatar
    I can tell you that it's not a problem with Bluebuds or the Moto X (2014), because I have that same Jaybird headset and a Moto X (2014) and mine work fine. I had no trouble getting them connected. Have you tried connecting them to another phone, or getting your phone connected to a different bluetooth device? That could tell you if either your Bluebuds or your Moto X is messed up.
    dmark44 likes this.
    03-31-2015 05:25 PM
  4. motoxnyc's Avatar
    Thanks for the reply. setting the blue tooth on the phone and doing a search on the Jaybrid doesn't work.
    04-20-2015 09:43 PM
  5. motoxnyc's Avatar
    Thanks Grey. Glad it works for you, unfortunately it's not connecting to my mine. I can connect the Moto X 2014 to the Mini Jam Box- a blue tooth portable stereo but still no luck with the Jaybirds. The Jaybirds work properly, since they connect to my Mac, stereo system, and friends phones.
    04-20-2015 09:47 PM

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