1. jerethi's Avatar
    When folks log into My T-Mobile, do you see your Moto X 2014 listed as your device? Or does the website show "unknown device"?

    Posted via the Android Central App
    tapawinter likes this.
    07-06-2015 12:10 AM
  2. PapaGary's Avatar
    Unknown device. You can change it yourself I think, but why bother?
    tapawinter likes this.
    07-06-2015 12:12 AM
  3. jerethi's Avatar
    Thanks. Was just curious!

    Posted via the Android Central App
    07-06-2015 08:28 AM
  4. kdUbz's Avatar
    I got unknown device as well and no option to select a Moto X from their choices of phones. Weird but no big deal really.
    07-06-2015 09:29 AM
  5. Citizen Coyote's Avatar
    Unknown device as well. T-Mobile's little phone identifier is wonky, though. When I had my Nexus 4, it was first displayed as such but later changed to something weird (I don't recall what, but something like "Used Android Device."
    07-06-2015 10:12 AM
  6. jerethi's Avatar
    I wonder if (and suspect) it's because this is a BYOD phone. Whenever I go into a T-Mobile store and tell them I'm using a Moto X, I get some rather confused looks!

    Posted via the Android Central App
    07-06-2015 11:26 AM
  7. Slow_S10's Avatar
    I get unknown device too. I think it's just because T-Mobile doesn't sell them directly so they didn't load them into their database.
    07-06-2015 01:23 PM
  8. jm101's Avatar
    When I switched to the Moto X I think I selected my device is not listed or something like that. For some reason it switched back to my old Optimus L9 so I had to reselect not listed.
    07-06-2015 01:38 PM
  9. surferdon7's Avatar
    I have a Nexus 6 and it too says unknown.
    07-06-2015 01:48 PM

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