1. XanThorSr's Avatar
    Issues 1:
    The phone powers off at random times whenever the battery gets below 40%---sometimes at 40%, other times it will wait until it gets down to 5%. Sometimes I get the low battery warning and can plug-in before it shuts down, other times it just shutdown with zero warning.

    Main Issue:
    Once I try to restart, the phone goes thru Optimizing Apps, and that can take as long as a 1/2 hour. The phone is running the latest version of lollipop 5.1, and that is the latest version available from Verizon/Motorola.

    Is there anything I can do to stop the optimizing?
    05-20-2017 05:45 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved from the Moto X Pure forum to the Moto X (2014) forum.

    Try wiping the cache partition: https://motorola-global-portal.custh...p/30,6720,9197. If that doesn't work, try Safe Mode: https://motorola-global-portal.custh...p/30,6720,9197.

    If the problem persists, then I'd suspect a failing battery. You'd have to bring it to a repair shop to replace (or look online for DIY videos, if you want to try it yourself).
    05-21-2017 01:06 AM

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