09-13-2017 03:53 AM
61 123
tools
  1. Steve Chacko's Avatar
    I got the same problem but even the Nova Launcher thing doesn't work.
    For all who got the same problem there's another chance besides factory reset:
    Download and setup ADB-Tools
    Code:
    adb shell
    su
    am start -a android.intent.action.MAIN -n com.google.android.setupwizard/.SetupWizardExitActivity
    That's all.
    It's even working with Android Nougat. (Tested witch Nexus 4 and Sony Xperia Z1 Compact both with lineageOS based AICP custom rom)
    How would you input these commands? You would have to connect the phone to a PC right?
    I'm having the same issue, started up today on my one plus 3. Can't access notifications,home and recents button is not working. I'm running nougat btw.
    The thing is for my device to show up in the adb devices list my phone has to have debugging enabled and set to mtp right? But I can't do any of those things.
    Please help . I will have to factory reset soon as a last resort
    06-08-2017 10:40 AM
  2. Mateus Terra's Avatar
    I tried the Nova launcher fix on my girlfriend's phone and it worked like a charm!!! We were trying to find a solution for 6 months!
    07-12-2017 09:07 PM
  3. derekmg's Avatar
    The Nova launcher fix worked for me as well, but the problem has re-occured twice since. It always starts with the phone re-booting itself. Then the problems start. There is no apparent pattern as to how/when it occurs. Now I click on the widget I created, go through the setup screens, and I'm back to normal. Still looking for a permanent solution however!
    08-28-2017 01:23 PM
  4. Javier P's Avatar
    The Nova launcher fix worked for me as well, but the problem has re-occured twice since. It always starts with the phone re-booting itself. Then the problems start. There is no apparent pattern as to how/when it occurs. Now I click on the widget I created, go through the setup screens, and I'm back to normal. Still looking for a permanent solution however!
    Welcome to the forums. Do you have any Developer Option enabled?
    08-28-2017 01:48 PM
  5. derekmg's Avatar
    Thanks for the welcome!! Glad to be here. Good forum.

    And yes, I do have the Developer Option enabled. My first issue occurred about 5-7 days after enabling it. I wondered if there was any connection but I could not come up with one.

    And I've seen numerous posts of people having the exact same issues (even with 5.1, 6.0, and 7) and the Nova / Setup Wizzard seems to be the 'fix' that is working for most people. That or running it via adb.
    08-28-2017 02:27 PM
  6. Javier P's Avatar
    Thanks for the welcome!! Glad to be here. Good forum.

    And yes, I do have the Developer Option enabled. My first issue occurred about 5-7 days after enabling it. I wondered if there was any connection but I could not come up with one.

    And I've seen numerous posts of people having the exact same issues (even with 5.1, 6.0, and 7) and the Nova / Setup Wizzard seems to be the 'fix' that is working for most people. That or running it via adb.
    Yeah, this funny bug has been affecting several different phones for a while and the Nova trick usually worked.

    For some people this problem seemed related to the developer options (I don't remember which one in particular), so you'd try disabling them as a test for a little while and see if the problem persists. Which options do you have enabled?
    08-28-2017 02:35 PM
  7. Javier P's Avatar
    Also, I read that maybe it's related to a bug in the Factory Reset Protection feature. Did you plug your phone in a computer before you had this problem?
    08-28-2017 02:49 PM
  8. derekmg's Avatar
    I think I just have the standard default options turned on. I enabled develop options, but don't think I changed any of the individual settings. So auto system updates, USB debugging, verify apps over USB, mobile data always active are on, the rest are off. I can turn off developer options completely and see if that helps but I won't know for probably 2 weeks.
    It wasn't plugged into the computer when it happened. It seems like it reboots sometime during the night. So when I turn it on in the morning I have to enter the pwd and it completes the reboot then the issues start. It was connected to my computer about a week earlier but not the day of or day before.
    08-28-2017 03:43 PM
  9. Javier P's Avatar
    It seems a common issue. Look.

    https://www.xda-developers.com/broke...en-ota-update/

    Same symptoms, same fixes.
    08-28-2017 04:42 PM
  10. derekmg's Avatar
    Thank Javier. Yes, I've seen a number of posts with the issue. I had not seen that one though. I was starting to think it was malware. Strange thing is I don't think that this is coinciding with OTA updates. Could be the same issue, certainly has the same symptoms! I'm going to wait to see if it happens again. The first time I seem to remember I could launch the google play store and it was wanting me to download a specific app I'd never heard of, no other apps would download. Not sure at this point what was going on there but I'll look closer at that next time and post again if I find anything more out. Thanks again!
    Javier P likes this.
    08-28-2017 06:04 PM
  11. Izidor2323's Avatar
    In the last 24 hours i am having several issues with a moto x play. the drop down menu from the top of the screen no longer contains any of the buttons (bluetooth/wifi/data etc), the on/off button will now not allow restart or flight mode only power off and the button at the bottom of the screen to return to the home page no longer works. it still illuminates as though you've pressed it but it does nothing. The phone has also crashed on numerous occasions. Any help would be great!
    I have same issues AND in addition: cannot add new users (seems my moto x play is configured to have one user only) + apps do not update/ download; I cannot download Nova launcher on my phone eve though I seem to be able to uninstall apps from Play Store. I also don't seem to be able to connect my phone to a laptop and transfer files...

    A lot of installed apps appear to be 'pending' some updates/downloads; as if all of them are trying to update all at once but failing...

    Ay suggestions? Not tried factory reset or safe mode restart...
    09-13-2017 03:53 AM
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