1. Ian Turvey's Avatar
    I have a Moto X play which I use regularly with a hands free bluetooth device in my lorry. This will work fine for a while, but then someone will call, the hands free makes its noise but on pressing answer I can hear nothing and neither can the caller. Occasionally I can hear the caller but they cannot hear me. I have to switch off the phone and reboot and it works fine again for a brief while before the same issues arise. I have read up that you have to allow BCap/MMAp or something like that, however this option is not available when deleting the bluetooth and setting it up from scratch.. Any help much appreciated for this very frustrating issue
    07-28-2016 01:54 AM
  2. itguyjax8430's Avatar
    I have a Moto X play which I use regularly with a hands free bluetooth device in my lorry. This will work fine for a while, but then someone will call, the hands free makes its noise but on pressing answer I can hear nothing and neither can the caller. Occasionally I can hear the caller but they cannot hear me. I have to switch off the phone and reboot and it works fine again for a brief while before the same issues arise. I have read up that you have to allow BCap/MMAp or something like that, however this option is not available when deleting the bluetooth and setting it up from scratch.. Any help much appreciated for this very frustrating issue
    Welcome to Android Central!

    Are you answering the call from the phone or from the in car controls?
    08-01-2016 07:10 AM
  3. Ian Turvey's Avatar
    Hello There, I answer from both. Can't recollect if this impacts on the issue, definitely happens when using the phone to receive..
    08-03-2016 03:06 AM

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