12-01-2015 12:57 PM
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  1. Ry's Avatar
    I will have to see if I can check that somehow. I don't have band 12 in my area .. It is in Orlando though. I only go there for vacation times ^_^.
    Time for a vacation.
    09-14-2015 12:35 AM
  2. mvasquez009's Avatar
    I'm new to all of this sorry.. So the Mxpe does not get lte on t-mobile only hspa+???
    09-14-2015 12:46 AM
  3. Almeuit's Avatar
    I'm new to all of this sorry.. So the Mxpe does not get lte on t-mobile only hspa+???
    Only while on a phone call. Otherwise you get LTE.
    09-14-2015 01:39 AM
  4. anon(19981)'s Avatar
    I just read that Moto turned off band 12. Moto support says that they plan on adding it back with volte update.

    Posted via the Android Central App
    09-14-2015 04:03 AM
  5. ChadKnight's Avatar
    If apple can allow tmobile to push a tiny software update to their phones to fully enable wifi calling, moto should not have a problem doing so. It is a Moto issue and they can have it fixed
    09-14-2015 08:52 AM
  6. Almeuit's Avatar
    If apple can allow tmobile to push a tiny software update to their phones to fully enable wifi calling, moto should not have a problem doing so. It is a Moto issue and they can have it fixed
    Apple didn't allow T-Mobile to do this. Apple would never allow anyone to push any software updates to their phones unless it was an app. Apple worked with T-Mobile to program it into the phone OS.

    Moto isn't allowing carriers to modify anything on the phone so therefore it won't have it (and doesn't).
    09-14-2015 10:42 AM
  7. Ry's Avatar
    I just read that Moto turned off band 12. Moto support says that they plan on adding it back with volte update.

    Posted via the Android Central App
    Link?
    09-14-2015 11:05 AM
  8. anon(19981)'s Avatar
    09-14-2015 11:20 AM
  9. Ry's Avatar
    Found this too. https://plus.google.com/+RamonMcNally/posts/fYeUFfWM7c4
    diesel97 likes this.
    09-14-2015 11:27 AM
  10. VoltaicShock's Avatar
    What areas does T-Mobile support Band 12?
    09-14-2015 02:21 PM
  11. Almeuit's Avatar
    What areas does T-Mobile support Band 12?
    Here ya go - Map of T-Mobile's 700 MHz spectrum - Spectrum Gateway .
    09-14-2015 04:06 PM
  12. morphodone's Avatar
    Apple didn't allow T-Mobile to do this. Apple would never allow anyone to push any software updates to their phones unless it was an app. Apple worked with T-Mobile to program it into the phone OS.

    Moto isn't allowing carriers to modify anything on the phone so therefore it won't have it (and doesn't).
    I'm not sure how exactly it works but I can say for sure that carrier settings get pushed to the iPhone.

    When I switched from att to T-Mobile with an unlocked att iPhone I was prompted to update carrier settings.

    I would guess that comes from T-Mobile while working with apple. Although at the time I don't think the iPhone was even being sold by T-Mobile.

    Sent from my XT1053 using Tapatalk
    09-14-2015 08:01 PM
  13. Almeuit's Avatar
    I'm not sure how exactly it works but I can say for sure that carrier settings get pushed to the iPhone.

    When I switched from att to T-Mobile with an unlocked att iPhone I was prompted to update carrier settings.

    I would guess that comes from T-Mobile while working with apple. Although at the time I don't think the iPhone was even being sold by T-Mobile.

    Sent from my XT1053 using Tapatalk
    Yes.. Apple has it programmed into every iPhone. It only shows the option if you have the correct carrier (in this case T-Mobile). I had an iPhone 6+ but I bought it from Apple as the Verizon version but once I put the SIM in and it saw the phone was on T-Mobile it unlocked the carrier options (wifi calling).

    Apple worked with T-Mobile to put it in. T-Mobile didn't program into the OS themselves or push it to the phone.
    09-14-2015 10:56 PM
  14. morphodone's Avatar
    Yes.. Apple has it programmed into every iPhone. It only shows the option if you have the correct carrier (in this case T-Mobile). I had an iPhone 6+ but I bought it from Apple as the Verizon version but once I put the SIM in and it saw the phone was on T-Mobile it unlocked the carrier options (wifi calling).

    Apple worked with T-Mobile to put it in. T-Mobile didn't program into the OS themselves or push it to the phone.
    https://support.apple.com/en-us/HT201270

    Seems that the carriers can if needed.

    "Note:*Occasionally a carrier may release a mandatory update. This type of update will display only an OK button instead of an Update button, to let you know that the update was downloaded and installed."

    Sent from my XT1053 using Tapatalk
    09-14-2015 11:46 PM
  15. Channan's Avatar
    There is a legitimate safety concern in this Band 12/T-Mobile VoLTE situation with E911.
    I don't see how. Worst case is you attempt to place a 911 call and can't. I'd rather have only data than nothing at all. With data, I can make a VoIP call to a family member in an emergency or, at the very least, send a tweet or post a message on Facebook.
    09-15-2015 12:05 AM
  16. Ry's Avatar
    I don't see how. Worst case is you attempt to place a 911 call and can't. I'd rather have only data than nothing at all. With data, I can make a VoIP call to a family member in an emergency or, at the very least, send a tweet or post a message on Facebook.
    Unless your family is a first responder ready and waiting for your VOIP call ....

    Worst case is you attempt to place a 911 call and can't.
    09-15-2015 12:46 AM
  17. Channan's Avatar
    Unless your family is a first responder ready and waiting for your VOIP call ....
    How is having nothing at all a better option than data only? If I use VoIP and call a family member and they don't answer, I'm not the slightest bit worse off than if I wasn't able to call them at all. I could also attempt to call another family member. They could even track my location with just data.
    09-15-2015 01:38 AM
  18. Almeuit's Avatar
    https://support.apple.com/en-us/HT201270

    Seems that the carriers can if needed.

    "Note:*Occasionally a carrier may release a mandatory update. This type of update will display only an OK button instead of an Update button, to let you know that the update was downloaded and installed."

    Sent from my XT1053 using Tapatalk
    Yes -- they can push that since Apple has allowed it by already programming it into the OS. Android they can just modify from the get-go.

    Anyway back to the topic -- No the Moto X Pure won't have WiFi calling with T-Mobile. It is supposed to get VoLTE (from what I have read) but it won't be getting WiFi calling.
    09-15-2015 02:02 AM
  19. npaladin-2000's Avatar
    Worst case is you attempt to place a 911 call and can't.
    That's the entire problem. That's not allowed under current laws and regulations.

    Sent from my Nexus 6 using Tapatalk
    co.ag.2005 and Ry like this.
    09-15-2015 07:09 AM
  20. Ry's Avatar
    How is having nothing at all a better option than data only? If I use VoIP and call a family member and they don't answer, I'm not the slightest bit worse off than if I wasn't able to call them at all. I could also attempt to call another family member. They could even track my location with just data.
    ...that's why Band 12 is not available. I feel like we are all going to go in circles with you.

    911 is for emergencies. If T-Mobile had a better network, this wouldn't be an issue.
    09-15-2015 12:47 PM
  21. Almeuit's Avatar
    I don't see how. Worst case is you attempt to place a 911 call and can't. I'd rather have only data than nothing at all. With data, I can make a VoIP call to a family member in an emergency or, at the very least, send a tweet or post a message on Facebook.
    Even if you're fine with it there are laws that 911 must be available at all times. Just like you can grab a phone that isn't on any carrier, dial 911, and the phone will find any network that it can and use that for the call. The carrier has to accept it due to laws -- the same way 911 must be available at all times.
    09-15-2015 01:17 PM
  22. Channan's Avatar
    Even if you're fine with it there are laws that 911 must be available at all times. Just like you can grab a phone that isn't on any carrier, dial 911, and the phone will find any network that it can and use that for the call. The carrier has to accept it due to laws -- the same way 911 must be available at all times.
    But 911 is not available in either situation.

    And with T-Mobile being required to provide 911 calls everywhere they provide service, well, they do. They support VoLTE on band 12, whether the phone does or not. And if Motorola decided not to disable band 12, how could T-Mobile get in trouble for that? They have no control over the phone and they don't even sell it.

    Just like you said, "the phone will find any network that it can and use." That would be like fining T-Mobile for not allowing a 911 call on a CDMA phone in an area where T-Mobile is the only carrier with service. T-Mobile supports 911 calls there, but the phone does not support T-Mobile. That's not T-Mobile's fault.

    I honestly don't see the problem. If someone is in an area with band 12 and no other signal, they won't be able to call 911 whether band 12 is disabled or not, so why not at least let them have data?
    09-15-2015 06:20 PM
  23. Ry's Avatar
    But 911 is not available in either situation.

    And with T-Mobile being required to provide 911 calls everywhere they provide service, well, they do. They support VoLTE on band 12, whether the phone does or not. And if Motorola decided not to disable band 12, how could T-Mobile get in trouble for that? They have no control over the phone and they don't even sell it.

    Just like you said, "the phone will find any network that it can and use." That would be like fining T-Mobile for not allowing a 911 call on a CDMA phone in an area where T-Mobile is the only carrier with service. T-Mobile supports 911 calls there, but the phone does not support T-Mobile. That's not T-Mobile's fault.

    I honestly don't see the problem. If someone is in an area with band 12 and no other signal, they won't be able to call 911 whether band 12 is disabled or not, so why not at least let them have data?
    If someone had a phone with a T-Mobile SIM in it and only had access to Band 12 because of poor T-Mobile coverage, VoLTE would let them make the 911 call.
    Laura Knotek likes this.
    09-15-2015 06:25 PM
  24. Channan's Avatar
    If someone had a phone with a T-Mobile SIM in it and only had access to Band 12 because of poor T-Mobile coverage, VoLTE would let them make the 911 call.
    I'm sorry. I know this sounds rude and I really don't mean it to, but what's your point? Is there a nicer way to ask this question? Lol

    We were talking about T-Mobile asking OEMs to disable band 12 on their phones when they can't make a VoLTE call. I understand when it does support VoLTE on band 12, there's no issue.
    09-15-2015 06:32 PM
  25. Almeuit's Avatar
    Just like you said, "the phone will find any network that it can and use." That would be like fining T-Mobile for not allowing a 911 call on a CDMA phone in an area where T-Mobile is the only carrier with service. T-Mobile supports 911 calls there, but the phone does not support T-Mobile. That's not T-Mobile's fault.
    You're really reading too far into this. The phone having a bug where it prevents ALL phone calls by using band 12 (including 911) is what would be the big issue. The law is for the carriers -- You're comparing a phone manufacturer versus a carrier.

    The phone manufacterer has to build the radios and the carriers cannot control them in that case. They can say "You must have this to work with us" but they can't force Samsung to put the phone on their network (let's say Verizon in this case) but they CAN control if a phone is allowed on the network (such as if you pay your bill or not). They just have that extra thing due to the law of "You must allow any phone dialing 911 onto your network if it tries".
    09-15-2015 06:44 PM
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