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  1. dcemureviews's Avatar
    To the members that have a nano sim has there been any problems on your account when you plugged in the sim and let it automatically sync with the system. I remember reading on one of the forums that you might lose your discount on your account. I have a 15% discount that I don't want to lose. It's a pain to set up.
    Thanks
    I don't see why it would affect your plan or cause you to lose anything. It shouldn't.
    09-17-2015 10:10 PM
  2. Jyscal's Avatar
    To the members that have a nano sim has there been any problems on your account when you plugged in the sim and let it automatically sync with the system. I remember reading on one of the forums that you might lose your discount on your account. I have a 15% discount that I don't want to lose. It's a pain to set up.
    Thanks
    It used to be that if your device wasn't activated properly, it would show up in their system as an unregistered device. Since it was an unregistered device, people were loosing their company discounts, loose the ability to change their plans, and if you were on the plans which have you discounts, you lost the discount since they couldn't provision it.

    Of you are trying to use a XPE now, none of this should be a problem since it will now activate successfully. Nexus 6 and 7 owners paved the way to clear all this nonsense up.

    Sent from my Nexus 6 using Tapatalk
    09-17-2015 10:43 PM
  3. Scratch4's Avatar
    It used to be that if your device wasn't activated properly, it would show up in their system as an unregistered device. Since it was an unregistered device, people were loosing their company discounts, loose the ability to change their plans, and if you were on the plans which have you discounts, you lost the discount since they couldn't provision it.

    Of you are trying to use a XPE now, none of this should be a problem since it will now activate successfully. Nexus 6 and 7 owners paved the way to clear all this nonsense up.

    Sent from my Nexus 6 using Tapatalk
    I activated my new Moto X last night (finally). And I just checked that I still have my company discount and the off-contract discount applied.
    09-18-2015 08:19 AM
  4. diesel97's Avatar
    I need little help from some of the VZW experts here. I didn't want to start a new thread for this so hopefully somebody will read this.

    I just had a chat with VZW support trying to get my 'off contract discount' applied and was told i cant because i'm "Americans choice" program and it works out better because i dont pay the $40 per line that other program has (cant reember the name) does this sound right and is cheaper this way

    1 line 2GB
    09-18-2015 09:19 AM
  5. badgerfrisch's Avatar
    Well, I was able to do that (get the off contact discount) this spring. When I logged into my account on the contract ends date the system even suggested that to me. I wonder if that is no longer an option as they have these new shirt size plans and if you wish to make any changes it will be to a new plan.
    As an FYI I did recently switch to the medium plan as it gave me an extra GB of days for a slightly lower cost (I do get a corporate discount so YMMV).

    Posted via the Android Central App
    diesel97 likes this.
    09-18-2015 09:35 AM
  6. diesel97's Avatar
    Well, I was able to do that (get the off contact discount) this spring. When I logged into my account on the contract ends date the system even suggested that to me. I wonder if that is no longer an option as they have these new shirt size plans and if you wish to make any changes it will be to a new plan.
    As an FYI I did recently switch to the medium plan as it gave me an extra GB of days for a slightly lower cost (I do get a corporate discount so YMMV).

    Posted via the Android Central App
    You were on the old school America's choice program ? If you went to new plan (3 GB shirt) you lost your 'off contract' discount beacause it's a new contract
    09-18-2015 09:47 AM
  7. badgerfrisch's Avatar
    Yes, it was the old 2 GB MORE EVERYTHING plan. It was something like a $15 or $25 discount for being of contact.
    Note there are no contracts, just a plan charge and a $20 line charge.

    Posted via the Android Central App
    09-18-2015 09:56 AM
  8. diesel97's Avatar
    Yes, it was the old 2 GB MORE EVERYTHING plan. It was something like a $15 or $25 discount for being of contact.
    Note there are no contracts, just a plan charge and a $20 line charge.

    Posted via the Android Central App
    I guess i will have to stop in and see what i can do , thanks

    Still wondering what i have to say or do for VZW to see it my way
    09-18-2015 10:04 AM
  9. Zaku77's Avatar
    I'm surprised that just inserting my already active nano Sim worked. I thought I would have to go online and go through the BS process of switching devices through their website.

    Sent from my Moto X Pure using Tapatalk.
    09-18-2015 12:03 PM
  10. alphabets's Avatar
    I'm surprised that just inserting my already active nano Sim worked. I thought I would have to go online and go through the BS process of switching devices through their website.

    Sent from my Moto X Pure using Tapatalk.
    From everything I am reading, having an active nano sim is the best case scenario. It should just work. I plan on taking the one I have out of my 2014 X and putting it right into my Pure without issue.
    09-18-2015 12:21 PM
  11. Stanley Kubrick's Avatar
    Also, as of today 9/18/15 I see that my phone is now listed by its model number NOT as an unknown device. So it looks like Verizon finally got all the IMEI numbers included!
    Clocks likes this.
    09-18-2015 01:36 PM
  12. Unobtanium's Avatar
    I picked up mine from Best Buy Friday (09/18). Activated it that evening (moved my active SIM from my Droid Maxx). This morning I have looked at "My Stuff" on Motorola's site, and the XPE is on there. Checked my Verizon account. Shows my phone as the XT1575 and I still show my discounts (Grandfathered UDP, 1400 minutes voice, Unlimited Text, and I pay a discounted amount for Mobile Hotspot).

    They are also inviting me to upgrade my device :-)

    Posted from my XT1575
    09-19-2015 08:59 AM
  13. linuxmel's Avatar
    I picked up mine from Best Buy Friday (09/18). Activated it that evening (moved my active SIM from my Droid Maxx). This morning I have looked at "My Stuff" on Motorola's site, and the XPE is on there. Checked my Verizon account. Shows my phone as the XT1575 and I still show my discounts (Grandfathered UDP, 1400 minutes voice, Unlimited Text, and I pay a discounted amount for Mobile Hotspot).

    They are also inviting me to upgrade my device :-)

    Posted from my XT1575
    Congratulations! Our BB here in Washington state where I am still don't have them in the store, and says sold out online. That's for the black 32gig. Also Amazon is sold out. Which one did you get? BTW I also have Droid maxx right now. I was seriously considering getting the turbo. Should I go for the moto x pure? ๐Ÿ˜€

    Posted via the Android Central App
    09-19-2015 12:09 PM
  14. Unobtanium's Avatar
    Congratulations! Our BB here in Washington state where I am still don't have them in the store, and says sold out online. That's for the black 32gig. Also Amazon is sold out. Which one did you get? BTW I also have Droid maxx right now. I was seriously considering getting the turbo. Should I go for the moto x pure? ๐Ÿ˜€

    Posted via the Android Central App
    I got the 16GB, after looking really hard at my app usage. It is the only one in stock in the BB stores right now. I don't game on my Android (I hardly play any games at all), and my app load is pretty stable after being on Android for about 4-1/2 years. I have a 128 GB SD card for music and photos. I also use a Sony a6000 for much of my photography. The camera in the phone is for "snapshots" or something I need to grab to e-mail or upload right away.

    I just posted a longish review with some size comparison photos in the "First Impressions" thread. I can't really say to ANYONE "you should get this specific phone or device."

    I periodically get surveys about " how likely are you to recommend our [insert thing] to others?" I usually answer in the middle because the real answer is "it depends." (Which is the major irritation over " which carrier is best?" arguments - give me your usage case and travel and I can maybe point you toward something. I have been happy with Verizon, but that doesn't mean it's the right choice for another person)
    09-19-2015 12:26 PM
  15. travaz's Avatar
    Congratulations! Our BB here in Washington state where I am still don't have them in the store, and says sold out online. That's for the black 32gig. Also Amazon is sold out. Which one did you get? BTW I also have Droid maxx right now. I was seriously considering getting the turbo. Should I go for the moto x pure?

    Posted via the Android Central App
    The Turbo is a good phone, I just left one for the Pure. If it were me I would get the Pure you will love it.
    09-19-2015 12:29 PM
  16. qin's Avatar
    Ugh, went to the Verizon store today with my MXPE but they won't activate the phone on the service because the IMEI number was not showing up in their system. I thought this issue was taken care of on 9/18?
    09-22-2015 07:37 PM
  17. alphabets's Avatar
    Setting up my X that arrived today as we speak. As for Verizon and the sim swap, i literally popped the sim out of my 2014 X and popped it into my new X and Verizon service is working perfectly. So, for those with an already activated nano on Verizon, you should have zero issues.
    09-22-2015 08:04 PM
  18. dcemureviews's Avatar
    Ugh, went to the Verizon store today with my MXPE but they won't activate the phone on the service because the IMEI number was not showing up in their system. I thought this issue was taken care of on 9/18?
    I just activated both my MXPE and my wifes. I did a online chat with a verizon rep. Gave her both the IMEI and SIM for both phones and it was activated.
    09-22-2015 08:10 PM
  19. qin's Avatar
    Yeah part of the issue is I need to get a new nano SIM card since my old phone uses a micro SIM card.
    09-22-2015 08:34 PM
  20. dcemureviews's Avatar
    Yeah part of the issue is I need to get a new nano SIM card since my old phone uses a micro SIM card.
    Just tell them that you need the new nanosim. If they don't give it to you, call Verizon and they'll ship it to you for free via 2-day shipping. That's how I got mine.
    09-22-2015 08:38 PM
  21. qin's Avatar
    Yeah, that's what I ended up doing. Let's see how this pans out in a few days.
    09-22-2015 10:19 PM
  22. Cuda13's Avatar
    Sorry in advance for the newbie question but I'm trying to figure out how to activate my wife's new phone. I haven't had to deal with this in years and it was always in the store. I have the sim card that Motorola sent me with the phone but couldn't figure out the online process so I called *611 for help. The girl that answered told me I had to change my plan because I had an old America's choice plan with unlimited data. After being put on hold for 20 minutes a tech came on and said the same the same thing. What's the easiest way to get this done? I guess if I have to I can cut down the sim from the Thunderbolt she's currently using. Thanks!!
    09-23-2015 09:42 PM
  23. diesteldorf's Avatar
    Have you tried activating the phone online? After you login to your account, you'll see a MY DEVICE tab. Under that heading, you should see an option to ACTIVATE OR SWITCH DEVICE.
    There should be a place to enter the SIM # and Device ID.

    Good Luck.
    09-23-2015 10:05 PM
  24. Cuda13's Avatar
    Have you tried activating the phone online? After you login to your account, you'll see a MY DEVICE tab. Under that heading, you should see an option to ACTIVATE OR SWITCH DEVICE.
    There should be a place to enter the SIM # and Device ID.

    Good Luck.
    Thanks. I'll give it a try.

    I tried it and got a "We cannot process your request at this time" message. Maybe I've been blacklisted...
    09-23-2015 10:18 PM
  25. dcemureviews's Avatar
    I tried the activating/switch device online. It gave me an error. So I ended up doing an online chat with VZ and told the person that I needed to activate 2 new phones. She asked for IMEI and SIM for both. Within minutes, both were activated. I still have my Loyalty plan and UDP for both accounts.
    Cuda13 likes this.
    09-23-2015 10:27 PM
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