10-22-2016 11:13 AM
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  1. AN1MEN1AC's Avatar
    Same here just got email it shipped from SHENZHEN CN. Estimated delivery 9/21 (New York)
    I ordered it 9/5 originally said 10/2 arrival

    Pure Edition
    Memory - 16 GB (purchased a 64 GB Sandisk SD card from Amazon for $20)
    White face
    Back - Winter White
    Trim - Metallic Lemone
    my full name engraving/Hello "my first name" greeting
    Will use on Verizon. Gonna use my SIM from my DROID MAXX.
    Est. Delivery Friday, 10/02/15*
    Standard Shipping
    09-16-2015 11:18 PM
  2. jephanie's Avatar
    Okay, so FedEx picked up my stuff three hours ago. Their system quotes a delivery date of Monday, 9/21. But I've been reading here that the actual delivery date is one day prior to what the Delivery Manager quotes. If that is the case, then that means my delivery could still be on Friday, as originally promised by Moto's site.

    So does delivery reliably show up one business day prior to what is quoted in their system?
    09-16-2015 11:43 PM
  3. mjr2p3's Avatar
    Well mine was supposed to ship on the 16th but that has come and gone. Here's to hoping that it gets here by it's scheduled date of the 22nd. Not holding my breath.
    09-17-2015 12:29 AM
  4. thebobby00's Avatar
    Mine finally showed up in Delivery Manager for a Friday delivery! (which actually works out well since my wife works from home on Fridays so she can sign for it) I don't even care that it's a day later than expected, I just wish there had been more communication. Just a simple "Hey, we're a little swamped with orders right now, your order could be a few days late." email would have done wonders in my eyes.
    Exactly! So I'll say it for them. This phone is popular so it might be a day or 2 late. My delivery date was the 17th but after a phone call to CS I got shipping info from FedEx for a 9/21 delivery but.....

    Okay, so FedEx picked up my stuff three hours ago. Their system quotes a delivery date of Monday, 9/21. But I've been reading here that the actual delivery date is one day prior to what the Delivery Manager quotes. If that is the case, then that means my delivery could still be on Friday, as originally promised by Moto's site.

    So does delivery reliably show up one business day prior to what is quoted in their system?
    Yes. If your phone makes the flight from Hong Kong to Memphis tomorrow its very likely it will be delivered 9/18. We're in the same boat except I'm going to be out of town all weekend so I hope it doesnt come until Monday.
    09-17-2015 12:56 AM
  5. azdmelani's Avatar
    FedEx Delivery Manager question- someone in an earlier post said that it wouldn't work because the phone was sent to their office. What about an apartment building? (Mine is supposed to arrive Monday and there has been radio silence. Plus, FedEx doesn't deliver Monday)
    09-17-2015 05:34 AM
  6. The Harrington's Avatar
    FedEx Delivery Manager question- someone in an earlier post said that it wouldn't work because the phone was sent to their office. What about an apartment building? (Mine is supposed to arrive Monday and there has been radio silence. Plus, FedEx doesn't deliver Monday)
    I work in lower Manhattan and I couldn't input my building into FedEx Manager because it is designated a commercial building. Added my aunt's residential building on 7th Street where I often get deliveries with no issues.

    Posted via the Android Central App
    azdmelani likes this.
    09-17-2015 06:10 AM
  7. Clocks's Avatar
    Okay, so FedEx picked up my stuff three hours ago. Their system quotes a delivery date of Monday, 9/21. But I've been reading here that the actual delivery date is one day prior to what the Delivery Manager quotes. If that is the case, then that means my delivery could still be on Friday, as originally promised by Moto's site.

    So does delivery reliably show up one business day prior to what is quoted in their system?
    It should arrive Friday. That's what happened last week with the orders that went out at this time.
    jephanie likes this.
    09-17-2015 06:16 AM
  8. The Harrington's Avatar
    It should arrive Friday. That's what happened last week with the orders that went out at this time.
    That's what I'm hoping for especially given my phone made it all the way from China in about a day and is now at local sorting facility only a few miles away. So they should be able to deliver it today which would be one day ahead of schedule.

    Posted via the Android Central App
    09-17-2015 06:34 AM
  9. rushmore's Avatar
    Okay, so FedEx picked up my stuff three hours ago. Their system quotes a delivery date of Monday, 9/21. But I've been reading here that the actual delivery date is one day prior to what the Delivery Manager quotes. If that is the case, then that means my delivery could still be on Friday, as originally promised by Moto's site.

    So does delivery reliably show up one business day prior to what is quoted in their system?
    Maybe, but the weekend is usually not part of the on time date. Usually means it sits on the weekend and ships the next day available. Only certified next day or two day delivery is usually delivered on Saturdays. I am in a similar boat. Mine had a date from FedEx of 9/18 and now shows 9/21.

    Added: Unless your order is in the US today. Mine still shows China as of this morning.
    09-17-2015 07:28 AM
  10. ShadyMouse's Avatar
    I checked mine in the morning of 9/16. However, long day at work, when I finally got back to my desk I checked around 4PM and there was nothing. Got home around 6PM and I saw a Tracking Number :-)
    09-17-2015 07:41 AM
  11. ShadyMouse's Avatar
    When did you check last before this evening? It seems like the tracking numbers get dealt out around lunchtime. That's just from my observations though, still waiting for mine.
    I checked mine in the morning of 9/16. However, long day at work, when I finally got back to my desk I checked around 4PM and there was nothing. Got home around 6PM and I saw a Tracking Number :-)
    So Cold likes this.
    09-17-2015 07:44 AM
  12. ShadyMouse's Avatar
    FedEx Delivery Manager question- someone in an earlier post said that it wouldn't work because the phone was sent to their office. What about an apartment building? (Mine is supposed to arrive Monday and there has been radio silence. Plus, FedEx doesn't deliver Monday)
    I asked for my shipment to held at a FedEx location near my job (Midtown Manhattan). If it makes it to the city by tonight, it may very well be delivered tomorrow. Although they changed the Delivery date from the 18th to the 21st...
    09-17-2015 07:50 AM
  13. The Harrington's Avatar
    I wish they had GPS on the FedEx trucks so I could see where the truck is at this moment!! Told the wife not to leave the house unless there was a very serious emergency.
    MoPhoMan likes this.
    09-17-2015 08:23 AM
  14. azdmelani's Avatar
    I asked for my shipment to held at a FedEx location near my job (Midtown Manhattan). If it makes it to the city by tonight, it may very well be delivered tomorrow. Although they changed the Delivery date from the 18th to the 21st...
    Smart idea, thank you. Still nothing on my FedEx Delivery Manager yet ..
    09-17-2015 08:24 AM
  15. duratime's Avatar
    My order original delivery date was 9/21. FedEx Delivery Manager initially said it would be delivered 9/17, but it was changed to 9/18 when it was put on the plane from China. It still says 9/18, but tracking shows that it left a FedEx location 2 hours from my location at 5:30am, it's only 6:50am where I'm at now. I might be getting it today. I have it being held at the FedEx location less than a mile from my office.
    09-17-2015 08:44 AM
  16. bkdroid's Avatar
    Got my Shipping notification last night. Estimated delivery of 9/21. My original delivery date was 9/24, so at least it's ahead of schedule.
    Tracking just updated while writing this, and it's still in Hong Kong or just boarded the plane.
    I'm thinking the delivery date will be right on. It would be nice to get it tomorrow like some have suggested, but I live in BFE, so things take a bit longer to get here.
    09-17-2015 08:55 AM
  17. jephanie's Avatar
    Guess where my X's are as of 14 minutes ago. I'll give you a hint below. (And how sad is it that so many of us are actually paying attention to this level of detail? LOL)

    Attachment 197194
    MoPhoMan, So Cold and ShadyMouse like this.
    09-17-2015 09:04 AM
  18. rushmore's Avatar
    Guess where my X's are as of 14 minutes ago. I'll give you a hint below. (And how sad is it that so many of us are actually paying attention to this level of detail? LOL)

    Attachment 197194
    Ruh roh! I see Tom Hanks peeking out one of the windows! Wiiiilllllsonnnn!
    jephanie and So Cold like this.
    09-17-2015 09:26 AM
  19. Jordan Kasparek's Avatar
    Sooo I just got off chat with a Moto Rep again seems how they are missing my delivery date(Today ) and he told me due to a delay in parts that my new delivery date is 9/21. He also gave me a 30% off accessories coupon
    So Cold likes this.
    09-17-2015 09:27 AM
  20. MoPhoMan's Avatar
    Here is my sad story

    Even though I was told Tuesday that my phone had been built and was waiting for a pickup from FedEx and would be delivered today, that was not the truth. This morning I have been told that it will ship with the next batch that goes out on Monday.

    My journey

    Ordered the moment the site went live on 9/2
    cognac
    white/champagne
    champagne

    9/2 transaction hits the bank
    9/3 Motorola cancels the order due to an error on their part
    9/4 Motorola lets me know the order has been cancelled and they can not fix the problem, I am told to reorder
    9/4 Transaction is reversed and money is returned to my account
    9/4 I reorder but white/champagne is no longer an option and I pitch a fit all over the internets
    cognac
    black/black
    champagne
    9/5 order 2 transaction hits the bank
    9/5 three more transactions hit the bank from the original order
    9/5 my bank reverses all charges and flags Motorola
    9/10 second order is approved and moved to being built
    9/15 told the phone is complete and waiting fedex pick up, confirmed delivery for 9/17
    9/16 no notice from Motorola or fedex
    9/16 Motorola confirmed delivery for 9/17
    9/17 told they were very sorry but since I was scheduled to be shipped out on 9/15 I am now in a batch that will go out on 9/21 due to high volume
    9/17 asked to cancel my order since I will be traveling the next two weeks, was told that is not an option
    9/17 was told they could ship it to where I will be

    what an unnecessary mess
    09-17-2015 09:28 AM
  21. MoPhoMan's Avatar
    Sooo I just got off chat with a Moto Rep again seems how they are missing my delivery date(Today ) and he told me due to a delay in parts that my new delivery date is 9/21. He also gave me a 30% off accessories coupon
    at least you got a coupon out of the deal =)
    09-17-2015 09:30 AM
  22. MoPhoMan's Avatar
    Sooo I just got off chat with a Moto Rep again seems how they are missing my delivery date(Today ) and he told me due to a delay in parts that my new delivery date is 9/21. He also gave me a 30% off accessories coupon
    wait...we have been traveling the same road all week. Were you told delivery 9/21 or shipped 9/21? I was told shipped 9/21.
    09-17-2015 09:32 AM
  23. So Cold's Avatar
    My delivery date still shows today and I have nothing in FedEx. I'm going to wait until after lunch when it seems that everyone gets their FedEx info and if I still have nothing then I will contact Moto. I haven't contacted them yet because

    1. My phone isn't late yet and if I were them I would blow me off too
    2. I have no faith in low level phone support and I don't trust that they have any more info than me (probably less since I'm watching delivery manager)
    3. I know calling them won't make my phone ship any faster

    Fingers crossed for a coupon though!!
    ShadyMouse and kj11 like this.
    09-17-2015 09:36 AM
  24. Jordan Kasparek's Avatar
    My original delivery date was 9/17, then today he told me due to parts availability that it would be delivered 9/21. So either shipped today or tomorrow
    09-17-2015 09:38 AM
  25. MoPhoMan's Avatar
    Ugh, I wish they could get their story straight.
    Jordan Kasparek likes this.
    09-17-2015 09:48 AM
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