10-22-2016 12:13 PM
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  1. jojesa's Avatar
    I got this response from Moto support : 'As of now, we don't have update when your order will be finished, but I will check on it from time to time and will update you about it .'
    I have never ever encountered a company that could not provide an update about their products...Not counting OP, of course.
    I was able to see on Fedex site, that a label was created today on Chenzhen,CN, and it should be delivered by Monday 21st. Still on Moto site it states 'Device Being Built'. I just hope they're able to finish it by the time Fedex picks it up.
    09-17-2015 04:57 PM
  2. Jordan Kasparek's Avatar
    Where do I get one? A PE for $280?
    I got it from the rep I talked to this morning. yes only for accessories sorry
    09-17-2015 04:59 PM
  3. mee081224's Avatar
    My phone just moved to Order complete!! The weird thing is it says Sept 16th? So they finished it yesterday? Still nothing in fedex delivery manager

    Hey guys who are frantically refreshing Fedex. You can set it up to where you get a text message when a package is assigned to you
    how do you this? i have accounr manager acct, but dont know what i need to do to set up packages to show up
    09-17-2015 05:07 PM
  4. mee081224's Avatar
    i was supposed to get mine on the 15th. Still being built. Ordered sept 2
    09-17-2015 05:14 PM
  5. jojesa's Avatar
    how do you this? i have accounr manager acct, but dont know what i need to do to set up packages to show up
    Click the Track tab on top, then select Access Fedex Tracking from the drop-down menu.
    You should see a list of all shipments to your address.
    09-17-2015 05:23 PM
  6. Jordan Kasparek's Avatar
    how do you this? i have accounr manager acct, but dont know what i need to do to set up packages to show up
    In Delivery Manager, click on "my profile" at the top, in there you will click "FedEx Delivery Manager", and the notification options are right there
    09-17-2015 05:24 PM
  7. truenoob's Avatar
    i think I'm definitely getting setup for a major disappointment. I ordered on 9/5 with an expected delivery date of 10/2. however the status online doesn't even show that the build has started. I even checked FDM and no label or anything. I've called/chatted with Motorola and they had no additional information to offer. I think I'm in store for some major disappointment.
    09-17-2015 05:43 PM
  8. Clocks's Avatar
    i think I'm definitely getting setup for a major disappointment. I ordered on 9/5 with an expected delivery date of 10/2. however the status online doesn't even show that the build has started. I even checked FDM and no label or anything. I've called/chatted with Motorola and they had no additional information to offer. I think I'm in store for some major disappointment.
    A 10/2 delivery date won't appear until 9/29 in FedEx at the earliest.
    09-17-2015 06:24 PM
  9. So Cold's Avatar
    Finally a couple thousand refreshes later I'm scheduled for a 9/21 delivery according to FedEx. That's 4 day delay for what's worth.

    Sent from my Nexus 9 using Tapatalk
    MoPhoMan likes this.
    09-17-2015 06:31 PM
  10. truenoob's Avatar
    A 10/2 delivery date won't appear until 9/29 in FedEx at the earliest.
    I'm just bummed since people that ordered after me are at least getting their devices built and or shipped already. Mine hasn't even starting getting built.
    09-17-2015 07:19 PM
  11. LongbranchPennywhistle's Avatar
    Well, originally the delivery estimate was the 21st for me, but I didn't order till the 12th.
    Not really thinking it's going to be on time though since I can't find any indication of it being shipped yet.....but maybe I'll get lucky.
    09-17-2015 09:45 PM
  12. Jordan Kasparek's Avatar
    Well, originally the delivery estimate was the 21st for me, but I didn't order till the 12th.
    Not really thinking it's going to be on time though since I can't find any indication of it being shipped yet.....but maybe I'll get lucky.
    From what I heard I guess there is a delay in shipping and that most phone will not ship out until next week now
    09-17-2015 10:08 PM
  13. dcemureviews's Avatar
    Well, originally the delivery estimate was the 21st for me, but I didn't order till the 12th.
    Not really thinking it's going to be on time though since I can't find any indication of it being shipped yet.....but maybe I'll get lucky.
    I ordered at 11pm EST on the 13th. Order wasn't approved until the 14th. I checked FedEx Delivery Manager and it shows tracking number for delivery on the 21st.
    09-17-2015 10:31 PM
  14. Cael26's Avatar
    After a whopping 15 days of being stuck on "Order Approved", an estimated delivery date of Sept 15, and going back and forth with CS, I have finally gotten the "We're Assembling It!" email and my order status is now "Device Being Built".
    MoPhoMan likes this.
    09-17-2015 10:32 PM
  15. mjr2p3's Avatar
    Finally! I got an email saying that it's shipping. Supposed to be here by 12PM on the 22nd. I'm hoping for a day before because I'll be out of town. I've at least already set it to hold at the FedEx location in town to where I can grab it on my way back into town. I shouldn't be this excited...
    09-18-2015 01:18 AM
  16. bigbuc's Avatar
    my wife's arrived two weeks after it was ordered. i figured it was taking so long for engraving. nope. NO ENGRAVING.
    it's amazon for us from now on.

    --sent from broadbandless rural America
    09-18-2015 02:13 AM
  17. azdmelani's Avatar
    Mine now says delivery by the 22nd at 10:30AM (which is awesome because I wont be home that night). Am switching to a pick up location by my office.

    I also got the official Motorola email that says I will get it by the 24th.
    alphabets likes this.
    09-18-2015 05:30 AM
  18. alphabets's Avatar
    Mine now says delivery by the 22nd at 10:30AM (which is awesome because I wont be home that night). Am switching to a pick up location by my office.

    I also got the official Motorola email that says I will get it by the 24th.
    Same here. Original ship date of September 29 when I ordered. Looks like I'll be getting it a week early. Nice.

    Posted via the Android Central App
    09-18-2015 05:36 AM
  19. Jheebs's Avatar
    Considering we ordered the same customizations, how in the world I order it 5 days before you and get a expected delivery date of 10/2 is beyond me. I just hope I'm pleasantly surprised sometime soon.
    Just got the tracking info, will be here on the 22nd, by 10:30 am...
    09-18-2015 05:42 AM
  20. Fritz Davis's Avatar
    So after going to bed with it still in Hong Kong, I wake up to it being in Cleveland! I was expecting to have to wait out the weekend but hopefully, it comes today. Which would be extra nice since my daughter has her first dance class tomorrow and I can try out the camera.
    alphabets and Dojam like this.
    09-18-2015 06:31 AM
  21. Jordan Kasparek's Avatar
    Mine Shipped too! except I don't get the Tuesday delivery date? why would it take that long when many others have only taken 1 day? btw mine has been picked up too
    MoPhoMan likes this.
    09-18-2015 06:55 AM
  22. Ken T's Avatar
    DID yours arrive on that date?
    Mine had the same date and just shipped one day later than the planned arrival
    09-18-2015 07:32 AM
  23. Brian Stewart1's Avatar
    Ordered (Pre-Ordered) the pure Edition the other day

    now showing as assembled and ready to ship...
    09-18-2015 07:33 AM
  24. Stanley Kubrick's Avatar
    Don't rely on the Moto site..it is never up-to-date. Use the FedEx site. Once China gets the order it's all up to them to assemble the phone. Some delays are probably the result of certain Moto Maker configurations...whether popular or not. Once the phone is finished being assembled they (meaning the Chinese) create the shipping label. From then on it's FedEx who takes over. Mine arrived a day earlier than the Moto site said it would. They put these shipments on a jet and fly them from China/Hong Kong to the US depots. Depending on where the closest depot is to your delivery address determines how soon it actually gets delivered to your door. I happen to live in a suburb of Houston TX, about a 20 minute drive from the airport where FedEx lands. Probably why I received mine a day early.
    09-18-2015 08:22 AM
  25. azdmelani's Avatar
    Anyone else's phone keeping mine company on the flight from HK? It's a long way to NYC.
    So Cold and MoPhoMan like this.
    09-18-2015 08:42 AM
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