10-22-2016 11:13 AM
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  1. Chris Wayne2's Avatar
    Any word on availability on Mexico?, the site still says "coming soon" but I'm getting desperate as they haven't announced price yet.
    09-20-2015 05:03 PM
  2. mjr2p3's Avatar
    Anybody else still showing import clearance hold in Memphis?
    09-20-2015 05:21 PM
  3. lkmel's Avatar
    Anybody else still showing import clearance hold in Memphis?
    Mine is still "in clearance" since 1:31 AM on Saturday. Still scheduled for 9/22 delivery but was hoping to get a day early (original delivery estimate from Motorola). Live in the NYC area.
    09-20-2015 05:34 PM
  4. azdmelani's Avatar
    Mine is still "in clearance" since 1:31 AM on Saturday. Still scheduled for 9/22 delivery but was hoping to get a day early (original delivery estimate from Motorola). Live in the NYC area.
    That sucks, I'm sorry.
    09-20-2015 05:38 PM
  5. So Cold's Avatar
    Mine is still "in clearance" since 1:31 AM on Saturday. Still scheduled for 9/22 delivery but was hoping to get a day early (original delivery estimate from Motorola). Live in the NYC area.
    Same story here just not in NY. I'm guessing mine will take a plane ride tomorrow and be delivered 9/22 like they estimate. Good luck!
    Eduardo06sp likes this.
    09-20-2015 06:09 PM
  6. comiskeybum's Avatar
    Chatted with Moto support today, I was told it was shipped on 9/15 and should be here on time (The 21st). But at the same time, I was told I would get tracking information when it was generated, but I haven't received any tracking info yet. So I'm not quite sure I believe support on this one, but we'll see....
    Don't. That's the same BS I got. It does not ship until FedEx says. Trust FedEx, not Motorola.

    Sent from my HTC One_M8 using Tapatalk
    09-20-2015 06:17 PM
  7. NicksGarage's Avatar
    Ha ha, of course right after my post I get an e-mail from Motorola saying that my order has been canceled. Now I'll just have to wait until the end of my vacation to order again.

    My order history page still shows the phone and still has the estimated delivery date of 9/15. They need to work on their ecommerce system to keep stuff up to date properly.
    Well I went ahead and reordered the phone. Some options show delayed and this time I added on the Sprint sim card. Estimated delivery of 9/30.

    Sent from my 831C using Tapatalk
    MoPhoMan likes this.
    09-20-2015 06:22 PM
  8. comiskeybum's Avatar
    Still no update since it cleared. Need something to happen in the next few hours in order to make tomorrow realistic.

    Sent from my HTC One_M8 using Tapatalk
    09-20-2015 06:33 PM
  9. azdmelani's Avatar
    I feel like it will all show up at once overnight
    09-20-2015 06:49 PM
  10. mee081224's Avatar
    Yes! Mine is cleared! That's 12 hours from Palm Beach, FL so I'm assuming that it'll arrive tomorrow. Nice weekend so far. Had the Miami Hurricanes beat Nebraska now just need the Miami Dolphins beat Jaguars.

    Posted via the Android Central App
    Bro im in wellington. Why cant i get anything from motorola on my status. Uggh this sucks
    09-20-2015 07:05 PM
  11. mee081224's Avatar
    those that got their phones when was your CC charged?
    09-20-2015 07:06 PM
  12. dcemureviews's Avatar
    those that got their phones when was your CC charged?
    I was charged the moment I placed my order. My bank (HSBC) sent me an email and wanted me to call them back about the charge to make sure I authorized it. Once I confirmed that I did, it went into my account.
    09-20-2015 07:11 PM
  13. LongbranchPennywhistle's Avatar
    Don't. That's the same BS I got. It does not ship until FedEx says. Trust FedEx, not Motorola.

    Sent from my HTC One_M8 using Tapatalk
    Yep, if it seriously shipped the 15th.....I'm pretty sure I would have gotten some kind of tracking number by now....

    I've been thinking it's been delayed for a while now, I would have preferred they just confirm that then feed me a load of BS.
    09-20-2015 07:23 PM
  14. azdmelani's Avatar
    those that got their phones when was your CC charged?
    When I placed the order
    09-20-2015 07:38 PM
  15. comiskeybum's Avatar
    I use Moto credit.

    Sent from my HTC One_M8 using Tapatalk
    09-20-2015 07:43 PM
  16. mjr2p3's Avatar
    Just got off the phone with FedEx and supposedly it has been cleared and shipped out of Memphis. DM just hasn't updated. She said that there's a good chance I'll get it tomorrow but I'm not holding my breath.
    azdmelani and Eduardo06sp like this.
    09-20-2015 07:49 PM
  17. kj11's Avatar
    i think I'm definitely getting setup for a major disappointment. I ordered on 9/5 with an expected delivery date of 10/2. however the status online doesn't even show that the build has started. I even checked FDM and no label or anything. I've called/chatted with Motorola and they had no additional information to offer. I think I'm in store for some major disappointment.
    Relax... 10/2 is still nearly 2 weeks away... And you've already called them? Wow
    MoPhoMan likes this.
    09-20-2015 07:51 PM
  18. lkmel's Avatar
    Just got off the phone with FedEx and supposedly it has been cleared and shipped out of Memphis. DM just hasn't updated. She said that there's a good chance I'll get it tomorrow but I'm not holding my breath.
    That's good to know if true. Would be a pleasant surprise to get tomorrow.
    09-20-2015 08:01 PM
  19. NicksGarage's Avatar
    Relax... 10/2 is still nearly 2 weeks away... And you've already called them? Wow
    I'd be worried too. I canceled my first order because they could figure out what was going on with it. They told me they couldn't cancel it if the build had started so it obviously never did. Ordered it again and it says it will be delivered on 9/30. Hopefully the build status will work on this one.

    Sent from my 831C using Tapatalk
    09-20-2015 08:17 PM
  20. truenoob's Avatar
    Relax... 10/2 is still nearly 2 weeks away... And you've already called them? Wow
    I know it does sound like I"m checking up on Moto too early, but based on this thread some people who have ordered phones after me are getting theirs already or at the very least in a "being built" status. mine is still just "order approved".
    09-20-2015 08:18 PM
  21. comiskeybum's Avatar
    Hopefully that fedex rep didnt have prior employment at moto, LOL. Tomorrow would be wonderful.
    MoPhoMan likes this.
    09-20-2015 08:24 PM
  22. ChippahInGA's Avatar
    Chatted with Moto support today, I was told it was shipped on 9/15 and should be here on time (The 21st). But at the same time, I was told I would get tracking information when it was generated, but I haven't received any tracking info yet. So I'm not quite sure I believe support on this one, but we'll see....
    They told me mine was shipping on the 15th too and be delivered tomorrow. No shipping confirmation, no change in their order status screen, nothing in FedEx. If it's not here tomorrow I'm going to be a little peeved.
    09-20-2015 09:36 PM
  23. jojesa's Avatar
    those that got their phones when was your CC charged?
    I ordered the 9/3, charge date 9/5. I don't get any notice from bank unless charge is above $500
    09-20-2015 10:03 PM
  24. jojesa's Avatar
    I know it does sound like I"m checking up on Moto too early, but based on this thread some people who have ordered phones after me are getting theirs already or at the very least in a "being built" status. mine is still just "order approved".
    You are not alone. I ordered 9/3 and some people that ordered after, even a week after got their phones already.
    Jobber99 likes this.
    09-20-2015 10:09 PM
  25. jasmeer oberoi's Avatar
    Mine also had the clearance issues but looks like now its resolved. Keeping my fingers crossed. Ordered it on 2nd and Moto took their sweet time.
    "I've ordered my Moto X Style" (Order & Shipping Discussion)-screen-shot-2015-09-20-8.44.57-pm.jpg
    09-20-2015 10:46 PM
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