10-22-2016 12:13 PM
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  1. ChippahInGA's Avatar
    64GB, ordered 9/2. As I said a little while ago, my status changed to order complete today and after wearing out the F5 key, it's in FedEx DM as "Pending", with a tracking number and a delivery date of Monday. So there's some hope for the rest of you that had status changes today!
    Coresh likes this.
    09-24-2015 12:03 PM
  2. jojesa's Avatar
    Don't worry, I think that happened to all Motorola Moto X shipments.
    Anyways Fedex managed to hit delivery date and time.
    09-24-2015 12:03 PM
  3. jojesa's Avatar
    I don't think Motorola was expecting that many orders of the 32GB & 64GB versions .
    Maybe they thought that more people would buy the 16GB and the add some storage.
    09-24-2015 12:07 PM
  4. Deacon R's Avatar
    Just got Fed Ex shipping number - delivery set for 9/28. Looks like the backlog is moving out.
    09-24-2015 12:09 PM
  5. BlueBlazer60's Avatar
    My order on Moto's site changed to complete as of this morning. Nothing in FedEx yet though. ::remains skeptical::
    Email from Moto with shipping tracking should show up tomorrow. Track record has been the day after the Moto site flips to complete.
    09-24-2015 12:20 PM
  6. BlueBlazer60's Avatar
    Good Luck if you ordered on the 15th I wouldn't expect it to be done this week. They are still back ordered on orders from 9/2
    Ordered 9/14. Flipped to complete yesterday [9/23], got the shipping email earlier today [9/24], estimated delivery [9/30]. Original estimated delivery was 9/23. Of course it all depends on what you ordered. Basic black leather, basic black phone in fact. 32GB.
    09-24-2015 12:26 PM
  7. dcemureviews's Avatar
    same with my 16 gb.

    really hopes mine ships today, i could end up getting a saturday delivery? eh, more likely it will come on monday, but i can hope
    No Saturday delivery. The shipping is only weekdays. I say Tuesday because your package along with everyone elses will have a "Clearance Delay"
    My status just updated to order complete! Wonder if it ships today, if it will arrive by Monday?
    mine just updated to complete today, fedex delivery manager says monday. i'll take it. was thinking i'd get the 4th gen before this one for a while there
    Just like above, I say you'll get it Tuesday.
    ShanesHouse likes this.
    09-24-2015 12:27 PM
  8. Mike Spranger's Avatar
    No Saturday delivery. The shipping is only weekdays. I say Tuesday because your package along with everyone elses will have a "Clearance Delay"


    Just like above, I say you'll get it Tuesday.
    i don't like you very much
    j/k, thanks for the info, disappointing as it is.
    09-24-2015 12:32 PM
  9. dcemureviews's Avatar
    i don't like you very much
    j/k, thanks for the info, disappointing as it is.
    Lol. Better to find out the hard way rather than get your hopes up in anxiousness thinking and hoping your phone will arrive on a specified date.

    Mine was about 1-2 days past Moto's expected date.

    My replacement order is complete. I'll have tracking tomorrow. I'm hoping it doesn't arrive on Monday because I'm having it delivered to my job and I'm off. Moto has it as expected delivery on 10/1. With clearance delay and stuff, I'm guessing I'll have it Tuesday.
    09-24-2015 12:42 PM
  10. So Cold's Avatar
    Email from Moto with shipping tracking should show up tomorrow. Track record has been the day after the Moto site flips to complete.
    This may be the new trend but it used to be FedEx DM showed pending well before any updates from moto.com or emails from moto.
    09-24-2015 12:53 PM
  11. LongbranchPennywhistle's Avatar
    Ordered on September 12th, finally moved to order complete today. Looks like they may be starting to get a little bit caught up.
    09-24-2015 01:11 PM
  12. BlueBlazer60's Avatar
    This may be the new trend but it used to be FedEx DM showed pending well before any updates from moto.com or emails from moto.
    Sorry if I was unclear. My comment solely related to the communication from Motorola. I don't have enough information to comment on FedEx DM.
    09-24-2015 01:12 PM
  13. So Cold's Avatar
    Sorry if I was unclear. My comment solely related to the communication from Motorola. I don't have enough information to comment on FedEx DM.
    No worries, for what it's worth my experience was

    9/9 order
    9/10 - 9/17 abuse the F5 key
    9/17 estimated delivery from moto
    9/17 end of the night phone shows up in FedEx DM
    9/18 phone ships and status moves off of "being built" in moto
    9/22 phone arrives in all it's glory

    There was also a lengthy clearance delay and a healthy amount of F5's in there as well.
    BlueBlazer60 likes this.
    09-24-2015 01:16 PM
  14. somerandomguy1's Avatar
    9/23 "order complete" still no email about shipping or any update on motos website. I'm seeing other people get fedex tracking numbers

    Nothing on Fedex DM

    I hope my phone didn't miss the batch shipment.
    09-24-2015 01:27 PM
  15. somerandomguy1's Avatar
    No worries, for what it's worth my experience was

    9/9 order
    9/10 - 9/17 abuse the F5 key
    9/17 estimated delivery from moto
    9/17 end of the night phone shows up in FedEx DM
    9/18 phone ships and status moves off of "being built" in moto
    9/22 phone arrives in all it's glory

    There was also a lengthy clearance delay and a healthy amount of F5's in there as well.
    If you have chrome then you should install this extension I have called "super auto refresh". You can set it to refresh a page any any intervals of time you want.
    So Cold likes this.
    09-24-2015 01:37 PM
  16. GMC MaXx's Avatar
    Pure
    16GB
    No engraving or greeting
    AT&T
    Black front
    Slate back
    Dark grey trim

    Ordered 9/16
    Est. Delivery 10/6
    approx 3 weeks

    I received an update. Now it shows as being delivered on 9/23. Two weeks ahead of the original delivery date! That's only 7 days from the time I ordered. Awesome!
    ....and it arrived on the 22nd. From Moto Maker to my doorstep was only 6 days!

    btw: the slate rubber back is better in person.
    09-24-2015 01:45 PM
  17. Riccardo C's Avatar
    ts offical guys i processed my return and i will so what the nexus and lg events have to offer .. what killed it for me was the horible speaker, very very very poor customer service and no band 12 support even though its posted on its site
    09-24-2015 01:45 PM
  18. dcemureviews's Avatar
    9/23 "order complete" still no email about shipping or any update on motos website. I'm seeing other people get fedex tracking numbers

    Nothing on Fedex DM

    I hope my phone didn't miss the batch shipment.
    Give it until tomorrow. It will show up as stated multiple times in this thread
    09-24-2015 01:51 PM
  19. somerandomguy1's Avatar
    Give it until tomorrow. It will show up as stated multiple times in this thread
    Following this thread it seems that 80% of people getting their phone have an active tracking number. After having support (possibly lie again) saying it will show up Friday, I'm very skeptical. Bracing for it to show up NEXT Friday.
    09-24-2015 01:57 PM
  20. Pushcush1983's Avatar
    wait... what? so this has been confirmed through tests that there is no band 12?
    09-24-2015 02:12 PM
  21. somerandomguy1's Avatar
    wait... what? so this has been confirmed through tests that there is no band 12?
    There IS a band 12 in the phone but it's not been activated yet. Moto is working on a software update in the future to turn it on.
    09-24-2015 02:28 PM
  22. blobberz's Avatar
    ts offical guys i processed my return and i will so what the nexus and lg events have to offer .. what killed it for me was the horible speaker, very very very poor customer service and no band 12 support even though its posted on its site
    Wait what? I thought the Moto X Pure has one of the best speakers out there becuase it's dual front-facing?
    09-24-2015 02:32 PM
  23. So Cold's Avatar
    Wait what? I thought the Moto X Pure has one of the best speakers out there becuase it's dual front-facing?
    No complaints with mine, if you watch reviews people like them.
    09-24-2015 02:34 PM
  24. Pushcush1983's Avatar
    well that is complete bs. this was one of my contributing factors of buying the phone. they are using fine print to trick tmobile customers. shame!!
    09-24-2015 02:38 PM
  25. So Cold's Avatar
    well that is complete bs. this was one of my contributing factors of buying the phone. they are using fine print to trick tmobile customers. shame!!
    You act like they hype this feature. I see it in the fine print for specs but not anywhere else... Tmobile doesn't sell the phone so not much there.

    In all seriousness I'm curious now. When I wanted to find out for myself I did a quick google search and found that the pure would get support through a software update and that was good enough for me.
    09-24-2015 02:47 PM
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