10-22-2016 11:13 AM
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  1. tcournoy's Avatar
    Ordered my Pure on 10/5 with an estimated delivery date of 10/16 (which I'm doubting considering its been stuck in " device being built" since the 5th but it has not changed yet so we will see).

    This normally wouldn't be a problem except that my trusty red Nexus 5 is beginning to suffer from the notorious power button issue and crashes multiple times a day at this point so I'm hoping the Pure arrives before the Nexus dies.

    I'm looking forward to the new Pure though. I already have a new 64GB microSD card, two extra quick charge 2.0 chargers and tempered glass screen protectors waiting for it!

    • 32GB
    • Black/Cognac/Metallic Red
    • Cricket


    "I've ordered my Moto X Style" (Order & Shipping Discussion)-capture.png
    10-11-2015 04:04 PM
  2. KofShamen's Avatar
    Ordered on Oct 3rd.
    Estimated delivery was Oct 20th.
    Got it today! More than a week early!
    Yay for Moto!

    P.S. Thanks for everyone who posted delivery times. And hope all the delayed ones will arrive ASAP.
    10-12-2015 09:15 AM
  3. bigmac429's Avatar
    Placed an order for 2 phones on 10/6 with an estimated delivery of 10/14. Status of the phones are still in Being Built status since the night of 10/6.
    tcournoy likes this.
    10-12-2015 09:23 AM
  4. NicksGarage's Avatar
    I got mine to activate on Sprint (technically Ringplus but they use Sprint's sim card and network). It took me several hours to finally figure out all I needed to do was reset the PRL. All you need to do is open up the dialer and dial *#*#72786#*#* and the phone will automatically reboot to activate the sprint sim card. Hope that works for you.
    Yes, that was tried several times. It finally took a factory reset to get it to activate.

    Sent from my XT1575 using Tapatalk
    10-12-2015 11:47 AM
  5. berny26's Avatar
    Received the shipping notification overnight as well. Expected Delivery Date per Motorola is Oct. 15th. Per FedEx it's the 13th. Given those clearance issues and it's going to be shipping over the weekend, I'm thinking Moto may be more accurate, especially since i'm on the East Coast.
    Got it today. So ordered 9/30. Completed build 10/8. Shipped 10/9 (Fri). Delivered 10/12 (Mon).
    10-12-2015 01:33 PM
  6. cwise222's Avatar
    Ordered my replacement Moto X today (got a code from Moto) and its the same as my first 32GB, sea blue back, red accent, says has a delivery date of 10/27 due to 'product delays'. Every single configuration I did in a 32GB resulted in a delay warning with the same date of the 27th.
    10-12-2015 02:52 PM
  7. cyclingtrav's Avatar
    Just received my phone today! I read somewhere much earlier in this blog that FedEx will deliver "Signature Required", so I had them hold it at a nearby FedEx Ship/Office center. Original estimated delivery was October 21 from Motorola... FedEx said it would be at my doorstep tomorrow. Very happy to have my device only 8 days after ordering!
    10-12-2015 07:12 PM
  8. elob's Avatar
    My phone has been in being built since September 30 hopefully that will change soon.

    Sent from my 831C using Tapatalk
    10-12-2015 09:00 PM
  9. ibleedbloo's Avatar
    Ordered my replacement Moto X today (got a code from Moto) and its the same as my first 32GB, sea blue back, red accent, says has a delivery date of 10/27 due to 'product delays'. Every single configuration I did in a 32GB resulted in a delay warning with the same date of the 27th.
    How long did it take to get the code from moto? I'm going on 14 hours waiting for an email.

    Posted via the Android Central App
    10-12-2015 09:03 PM
  10. cwise222's Avatar
    How long did it take to get the code from moto? I'm going on 14 hours waiting for an email.

    Posted via the Android Central App
    I got it within 10 minutes of the email saying the RMA had been set up and the code would be sent to me. Mine was escalated though. I set up the advanced exchange online and after 10 days I had heard nothing since the Pure is so new there are no 'like new' phones in stock and the RMA just sat in the system due to that. After getting nowhere with chat, email and phone support I posted, in a respectful tone, on the Moto support forums over the weekend and within a few hours of them getting into the office I had a new RMA, a code and a fed ex return label; all of which arrived via email within minutes of each other.

    If you haven't tried yet, make a post in the Moto support forums after about 24 hours of waiting. It seems the Moto forum support is US based and very good at getting things taken care of. The Phone, email and e-chat support is all non US based and is pretty horrid and worthless.
    10-12-2015 09:37 PM
  11. maestreaux's Avatar
    Got mine yesterday! Ordered on Oct. 5, in my hand on Oct. 12. Awesome. Love it so far. Specs and pics below.
    "I've ordered my Moto X Style" (Order & Shipping Discussion)-motox.jpg
    "I've ordered my Moto X Style" (Order & Shipping Discussion)-20151013_091114.jpg
    "I've ordered my Moto X Style" (Order & Shipping Discussion)-20151013_091241.jpg
    "I've ordered my Moto X Style" (Order & Shipping Discussion)-20151013_091350.jpg
    10-13-2015 11:48 AM
  12. bigmac429's Avatar
    Do we know what the parts are that are on back order that's causing the builds to be delayed?
    10-13-2015 11:48 AM
  13. Barackobonzo's Avatar
    Mine is in route just left hk a while ago says it should be here 15th hoping! 64gb turquoise back yellow accent and DFTBA for engraving with get Schwifty greeting
    10-13-2015 12:50 PM
  14. Barackobonzo's Avatar
    Here is my current status.
    I ordered mine on the 30th of September again with 64gb turquoise back yellow accent and DFTBA for engraving with get Schwifty ad the greeting. Will be using Sprint.
    Attached Thumbnails "I've ordered my Moto X Style" (Order & Shipping Discussion)-1444766549387.jpg  
    10-13-2015 03:02 PM
  15. Spectere50's Avatar
    "I've ordered my Moto X Style" (Order & Shipping Discussion)-moto-x.png

    Somehow I doubt It will arrive tomorrow.....
    10-13-2015 03:37 PM
  16. ffejjj's Avatar


    Somehow I doubt It will arrive tomorrow.....
    I'm lingering in the same limbo. I don't think I'd post my order # though

    Posted via the Android Central App
    10-13-2015 09:24 PM
  17. Spectere50's Avatar
    Fixed, Good point.
    ffejjj likes this.
    10-13-2015 09:59 PM
  18. ffejjj's Avatar
    I have to admit, since I decided to get the X Pure I can't wait for it!!

    Can't wait to do a side by side with my LG G4

    Posted via the Android Central App
    10-13-2015 10:02 PM
  19. ffejjj's Avatar
    Got mine yesterday! Ordered on Oct. 5, in my hand on Oct. 12. Awesome. Love it so far. Specs and pics below.
    Click image for larger version. 

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    Really like the looks of this!

    Posted via the Android Central App
    10-13-2015 10:07 PM
  20. bigmac429's Avatar
    Click image for larger version. 

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    Somehow I doubt It will arrive tomorrow.....
    I'm in the same boat as you with my 2 phones. Still in Being Built status with an estimated delivery of today.
    10-14-2015 07:30 AM
  21. Barackobonzo's Avatar
    I'm actually surprised it didn't experience an import delay!
    Attached Thumbnails "I've ordered my Moto X Style" (Order & Shipping Discussion)-1444826709757.jpg  
    10-14-2015 07:45 AM
  22. bigmac429's Avatar
    Reached out to the customer service this morning. They said the typical stuff about how they're sorry about not receiving by the estimated date. Also forwarding the case to a higher support division and they would call within 24-48 hours. Let's see how this goes.
    10-14-2015 08:40 AM
  23. Barackobonzo's Avatar
    I hope everyone else has as smooth of a shipping process as I have from now on. This is so exciting I'll give you guys device pics asap!
    Attached Thumbnails "I've ordered my Moto X Style" (Order & Shipping Discussion)-1444831266368.jpg  
    10-14-2015 09:02 AM
  24. cyclingtrav's Avatar
    I had originally ordered a 16gb variant (black front/dark gray accent/white back) w/o engraving or greeting. I also ordered a 128gb SDXC card on amazon. They both arrived 8 days after ordering the phone (ordered on a Sunday)... But I was concerned with how quickly I had filled up over 60% of it's internal memory with app data (available space for 16gb variant is only 9.5gb).

    I've now ordered a 2nd phone, same color combination but with 64gb of internal storage (currently, there's an estimated 1-week delay for the back-ordered 32gb variant). I'll wait until the 2nd phone arrives to initiate the return... Since I'm in California, I have until 30 days after activating my device to return it. Motorola customer service representative also said that the 2yr MotoCare I purchased with the 1st phone will be transferred to the 2nd phone and will expire 2 years after activation of the new device. Ordered the new phone yesterday, currently Motorola Order Status has it under "Device Being Built" with the expected delivery date being Oct 21.

    "I've ordered my Moto X Style" (Order & Shipping Discussion)-screen-shot-2015-10-07-11.18.37-pm.png
    10-14-2015 02:10 PM
  25. Spectere50's Avatar
    Any luck? I got a brick wall
    10-14-2015 08:43 PM
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