"I've ordered my Moto X Style" (Order & Shipping Discussion)

[javier aranda1]

at least our phones are keeping company one another am just here sitting lonely at work :'(

 

[jojesa]

at least our phones are keeping company one another am just here sitting lonely at work :'(

By the time they get delivered they will be obsolete.

 

[SLORider]

ANYONE have Order # less than 0120618x? STILL NOTHING!!!

Pre-ordered 9/2. Promised 9/15. Order status hasn't budged beyond "Order Approved".

 

[cortezi]

They were short some of the GBs, didn't quite have 64 of them laying around.

I get your pain, as someone who ordered a very basic configuration but got it from moto thinking that would be the better way to go.

i'm just disappointed. not going to let this (1st world issue) bother me, it's out of my control. i'll complain later...

 

[Spook46]

ANYONE have Order # less than 0120618x? STILL NOTHING!!!

Pre-ordered 9/2. Promised 9/15. Order status hasn't budged beyond "Order Approved".

I'm in the same situation, spoke with Motorola today, and told me the nest round of phones will ship the 21st or the 23rd. Should also receive a tracking info between today and the 23rd. I have yet to receive anything.

 

[Jordan Kasparek]

Anyone else get a congratulations on your new Moto X email from Motorola?? I highly doubt they want me to take that survey

 

[dcemureviews]

I'm in the same situation, spoke with Motorola today, and told me the nest round of phones will ship the 21st or the 23rd. Should also receive a tracking info between today and the 23rd. I have yet to receive anything.

I don't know why people still constantly ask Motorola for updates on their phones. They know as much as you do. The people answering are NOT the people building your phones. I'm sure they aren't even in the same building let alone in the same country. They're just going to give you false sense of hope and generic answers.

If you're the first group of people who preordered and haven't gotten it, just cancel your order and reorder. As you can see, those who ordered later in the month already have theirs shipped and either received it or should be receiving it soon.

 

[javier aranda1]

I don't know why people still constantly ask Motorola for updates on their phones. They know as much as you do. The people answering are NOT the people building your phones. I'm sure they aren't even in the same building let alone in the same country. They're just going to give you false sense of hope and generic answers.

If you're the first group of people who preordered and haven't gotten it, just cancel your order and reorder. As you can see, those who ordered later in the month already have theirs shipped and either received it or should be receiving it soon.

the problem is that they can't cancel the order.

 

[Almeuit]

Anyone else get a congratulations on your new Moto X email from Motorola?? I highly doubt they want me to take that survey

I got it this afternoon.

 

[dcemureviews]

the problem is that they can't cancel the order.

Some people have had success with canceling their order.

And if they can't, reorder and when the other phone arrives, return it back to Motorola.

 

[LongbranchPennywhistle]

Some people have had success with canceling their order.

And if they can't, reorder and when the other phone arrives, return it back to Motorola.

I'm not going to spend another 500 bucks re-ordering just to send one of the two back and wait for a refund on it, that's ridiculous.

I'm already certain mine has been stuck in the building stage and delayed, it's not acceptable for myself and all the others in the same boat to just be left wondering because Moto can't give us any kind of answer or at least a notification it's been delayed. And be expected to just order another one and hope it gets here sooner.

You can't justify that as being something we should just let slide and hope it eventually shows up. I would like to know a status update either way, I paid for a product, and I was charged for it, it's not a lot to ask really to want to know what's going on with it imo.

 

[jojesa]

Anyone else get a congratulations on your new Moto X email from Motorola?? I highly doubt they want me to take that survey

Yep, got the email "Getting started with your new Moto X" ...but they forgot to include the one we have not delivered yet.

 

[nunofilipeks]

Style or Pure? Style
Size? 64 GB
Engrave / Greeting? None
Which Carrier Will You Be Using? GiffGaff
Order Date: 21/09/2015
Estimated Delivery Date: 01/10/2015

 

[mjr2p3]

So I guess that the FedEx customer support rep's statement of "your phone has been shipped and most likely you'll get it tomorrow. DM just hasn't updated" was a load of BS.

 

[azdmelani]

So I guess that the FedEx customer support rep's statement of "your phone has been shipped and most likely you'll get it tomorrow. DM just hasn't updated" was a load of BS.

Mine still shows estimated delivery of tomorrow. I'm hopeful

 

[Spook46]

Some people have had success with canceling their order.

And if they can't, reorder and when the other phone arrives, return it back to Motorola.

I have tried to cancel, but that sounds like a good idea! Hey can I borrow 500$ so I can order another phone?

 

[lkmel]

Mine still shows estimated delivery of tomorrow. I'm hopeful

I also am showing a delivery estimate of tomorrow by 10:30 AM. However, it is still in "clearance delay." To add to all of this, there is a message on top of the manager indicating there may be delays due to the Pope's visit.

Doubtful of a delivery for tomorrow.

 

[cwise222]

Whenever I have gotten a package from FedEx (including the Moto X) it has always sat in Memphis until the night before delivery and then it shows up at the local sort center at like 3AM then goes on the truck. It basically leaves Memphis at like 11PM to 1AM the night before and I still get it on the delivery date; I generally never worry unless it's still in Memphis on the morning (I get up at 4AM for work) of scheduled delivery. Updates though Delivery Manager also seem to run slow sometimes.

 

[Jordan Kasparek]

Whenever I have gotten a package from FedEx (including the Moto X) it has always sat in Memphis until the night before delivery and then it shows up at the local sort center at like 3AM then goes on the truck. It basically leaves Memphis at like 11PM to 1AM the night before and I still get it on the delivery date; I generally never worry unless it's still in Memphis on the morning (I get up at 4AM for work) of scheduled delivery. Updates though Delivery Manager also seem to run slow sometimes.

Where are you from? If I may ask

 

[dcemureviews]

Mine still shows estimated delivery of tomorrow. I'm hopeful

It will still show the current estimated delivery date until the day of delivery. If the item misses the delivery date, it will update with the new date.