1. dmark44's Avatar
    I applied for Moto Credit over the weekend, and set up the online account. I can't find my account # in any communication. On my account profile, it only shows the last few digits.

    How did it work for you guys that already ordered the Pure? Did you have to wait for a letter to come through snail mail? Is there somewhere in missing that I can see my account number?
    09-10-2015 09:35 AM
  2. Clocks's Avatar
    If you don't write down the card number when it appears in the approval process you have to wait for the snail mail letter to arrive.
    dmark44 likes this.
    09-10-2015 09:36 AM
  3. dmark44's Avatar
    If you don't write down the card number when it appears in the approval process you have to wait for the snail mail letter to arrive.
    Thanks, I must've missed it on the approved page. I did look for it.
    09-10-2015 10:00 AM
  4. alphabets's Avatar
    If you don't write down the card number when it appears in the approval process you have to wait for the snail mail letter to arrive.
    Yep, this. I screenshot the original number when I applied a couple years ago. Kind of a silly process, but now you will have to wait until your receive the letter with the full number. Or, I guess you can always call customer service and see what they can do for you.
    dmark44 likes this.
    09-10-2015 10:09 AM
  5. dmark44's Avatar
    I usually do a screenshot of confirmation pages even if I'm expecting an email that duplicates the info. I must've rushed through the process!
    09-10-2015 10:15 AM
  6. ibcop's Avatar
    I didn't get a page where it showed a full account number. I just got the approval with the last four digits showing.
    dmark44 likes this.
    09-10-2015 10:31 AM
  7. alphabets's Avatar
    Like I said, it was when I purchased my 2013 Moto X, so it was some time ago. But, I do actually remember a screen saying to either print or write down the account number on the screen before you leave it. I did, and then that week I received the letter in the mail with the number on it. Since I saved that info on the MotoMaker site, I now just have to choose that method of payment and never worry about the account number.
    Ntchwaidumela likes this.
    09-10-2015 10:50 AM
  8. Clocks's Avatar
    Like I said, it was when I purchased my 2013 Moto X, so it was some time ago. But, I do actually remember a screen saying to either print or write down the account number on the screen before you leave it. I did, and then that week I received the letter in the mail with the number on it. Since I saved that info on the MotoMaker site, I now just have to choose that method of payment and never worry about the account number.
    That's when I got my moto credit account number as well. Maybe they changed things?

    Once you use it though the motorola site saves it for future purchases.
    Ntchwaidumela and dmark44 like this.
    09-10-2015 12:48 PM
  9. dmark44's Avatar
    I didn't get a page where it showed a full account number. I just got the approval with the last four digits showing.
    That is what happened for me as well.
    09-10-2015 01:00 PM
  10. davinci27's Avatar
    I have no idea of what the actual number is. After I signed up it was automatically on my account and I just select it from the drop down.
    09-10-2015 01:19 PM
  11. Ntchwaidumela's Avatar
    Thanks, I must've missed it on the approved page. I did look for it.
    I missed it too, and didn't write it down. I contacted them via email (Help) and asked for it. They finally emailed it to me, but it takes a few days. You need the entire number to place your order, unless you pay it in full via debit/credit card.
    dmark44 likes this.
    09-10-2015 02:08 PM
  12. Mexico619's Avatar
    I applied and it didn't show me the whole number neither. It does show up on why account and when I order something it'll give me the option to use it. Can it only be used on the Moto website?

    Posted via the Android Central App
    09-10-2015 02:30 PM
  13. Almeuit's Avatar
    I applied for Moto Credit over the weekend, and set up the online account. I can't find my account # in any communication. On my account profile, it only shows the last few digits.

    How did it work for you guys that already ordered the Pure? Did you have to wait for a letter to come through snail mail? Is there somewhere in missing that I can see my account number?
    I applied online, got approved, and ordered. The account number is saved to your Moto account so you don't need it.
    09-10-2015 02:36 PM
  14. Ry's Avatar
    I applied when the second gen Moto X was released but didn't pull the trigger. It was not saved in my Motorola.com account. I had to request it.
    dmark44 likes this.
    09-10-2015 02:49 PM
  15. ibcop's Avatar
    I applied online, got approved, and ordered. The account number is saved to your Moto account so you don't need it.
    Yep, this. That way it's there to entice me the next go around.
    09-10-2015 05:26 PM
  16. Brandon Rhodes3's Avatar
    Do u get a hard inquiry when u apply? And do they post to your credit every month? Trying to get a house soon so have to be careful with my phone addiction lol

    Posted via the Android Central App
    09-10-2015 05:50 PM
  17. Ry's Avatar
    Do u get a hard inquiry when u apply? And do they post to your credit every month? Trying to get a house soon so have to be careful with my phone addiction lol

    Posted via the Android Central App
    At +$500, I wouldn't buy a new phone right now if I was trying to buy a house.
    Brandon Rhodes3 likes this.
    09-10-2015 06:40 PM
  18. eao1991's Avatar
    Do u get a hard inquiry when u apply? And do they post to your credit every month? Trying to get a house soon so have to be careful with my phone addiction lol

    Posted via the Android Central App
    Not sure what the hit to your credit would be, but I wouldn't open another credit line if I were looking to get a house soon.

    Posted via the Android Central App
    Brandon Rhodes3 likes this.
    09-10-2015 06:56 PM
  19. Clocks's Avatar
    Do u get a hard inquiry when u apply? And do they post to your credit every month? Trying to get a house soon so have to be careful with my phone addiction lol

    Posted via the Android Central App
    Yeah it'll be a hard inquiry.
    Brandon Rhodes3 likes this.
    09-10-2015 07:00 PM
  20. ibcop's Avatar
    Yeah it'll be a hard inquiry.
    Weird because I get alerts when a change/inquiry is initiated on all three reports. Haven't gotten anything regarding my Moto account. I'll take a peek toorrow and see if anything is there.
    Brandon Rhodes3 likes this.
    09-10-2015 07:45 PM
  21. Brandon Rhodes3's Avatar
    I tried looking on Google for anything but they just mention the bank that supplies the credit. Sounds like it's similar to tmobile, PayPal, where u get a hard inquiry but doesn't add a new trade line to your credit. A hard inquiry I could deal with but a new trade line would mess up my AAOC. I will just wait n sell my lg g4 n use the money from that. Thanks everyone

    Posted via the Android Central App
    09-11-2015 03:52 AM

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