09-09-2016 04:01 PM
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  1. banditknight's Avatar
    I talked to both Motorola support and the seller and they both suggested requesting a replacement or returning the device. I am entitled to get a replacement or return the device within 14 days from the purchase. Though when I look at the dissasembly video I can see there's no adhesive layer or a seal between the frame/chassis and the glass. That may mean no guarantee of water/splash resistancy of that part anyway. The screw at the top is retracted a little and it is not at the very edge of the screen. That may result in the gap of a fraction of milimeter if the parts do not ideally fit. That may be more a desing flaw. I am yet to decide whether to send it back or keep it. Besides this my device is flawless and I am pretty happy with it.
    10-30-2015 09:28 AM
  2. mattatwar1's Avatar
    COMPLETE FAIL. Is this phone too fragile?

    Less than 48 hours ownership... Bent down to tie my shoe, phone falls 24 inches from breast pocket, screen totally obliterated and unresponsive. Phone is bricked. Can't unlock. Can't retrieve data. Can't answer calls or read texts or SILENCE ALARMS!!!

    This fragility is totally unacceptable. I carried a DROID MAXX HD for 2-1/2 years with only a 3M film screen protector. The MAXX HD suffered numerous cringing falls and rebounds off my foot skittering across asphalt and concrete. Never a scratch on that screen.

    I don't see any 3M film screen protectors for the MXPE, only tempered glass. It seems to me that film is superior. Hard tempered glass protectors would seem to transfer shock while plastic film deforms and absorbs shock.

    MOTO CARE SUCKS (so far). I immediately purchased Moto Care online (which advertises retroactive coverage if purchased within thirty days). But the Moto web site did not immediately recognize my purchase. Spoke to three uninformative customer (non-) service representatives (with heavy language barriers).

    The third rep told me my Moto Care would take up to ten days for "delivery". WHAT? There is nothing to ship! Further, the Moto Care purchase FAQ says nothing about "delivery" delays. The rep says "sorry", there's nothing he can do.

    Next day, my Moto Care package magically "appears" on the Moto web site under "My Stuff" and so I click the "Repair" button. I enter all my details and make payment. Now, it's almost been a week and there's no sign of life. I click "Track Repair" and enter my RMA number. Nothing. So, then I attempt to track using my IMEI number. Nothing. Finally, I try it again using my phone number and zip code. Surprise---that one works and I can see I have a repair order, but it's all blanks under "Replacement device, date shipped, etc."

    How many days to get a replacement? Who knows.

    Any other aftermarket sources to replace a cracked screen?
    Buy a OTG cable and you can use a mouse to control the phone, backup what you need and unlock it to transfer files to a computer

    Posted via the Android Central App
    10-31-2015 09:44 AM
  3. ngc457's Avatar
    Nearly 5.5 hours screen on time and 10% Left is not bad. Most of it was streaming Netflix and Youtube.

    How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-05-16-29-54.jpg
    Ry and soma4society like this.
    11-05-2015 04:42 PM
  4. soma4society's Avatar
    Nearly 5.5 hours screen on time and 10% Left is not bad. Most of it was streaming Netflix and Youtube.

    Click image for larger version. 

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    That's really good.

    I can get right around 5 hrs SOT, which I'm quite happy with. Literally all my battery concerns about this device have evaporated. I usually have my brightness set to about 15% because this thing's display is so darn bright to begin with, so I'm sure that helps. But still, happy customer.

    Posted via my Mate 7 or my Moto X Pure
    Ry likes this.
    11-05-2015 07:03 PM
  5. maestreaux's Avatar
    Anyone else having a sporadic battery drain issue? Its only happened a handful of times in the 3 weeks i've had the phone but it is weird. Happens at night while i'm sleeping and the phone is in sleep mode. Went to bed last night battery at about 70% and woke up this morning it was about 30%????? No clue what could causing this?


    How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-06-10-29-38.jpg
    11-06-2015 11:46 AM
  6. deadpenguins's Avatar
    Nearly 5.5 hours screen on time and 10% Left is not bad. Most of it was streaming Netflix and Youtube.

    Click image for larger version. 

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    About how many hours off the charger is that? And do you happen to know the temp your phone reaches when streaming YouTube (if you have gsam or some similar monitoring app)? I'm questioning whether or not I should be replacing this phone because it gets really hot all the time (105-110 from simply watching YouTube on wifi with low brightness).
    11-06-2015 04:15 PM
  7. ezvv's Avatar
    I have yet to reach over 3 hrs and 15 mins SoT and that was maybe once or twice while at home connected to wifi all day. This morning was slow at work so I was bouncing between social media(twitter, Facebook) the AC app, Flipboard, some chrome browsing and going between DraftKings and the score app setting a lineup. I was off the charger at 4 am, 20 minute drive to work streaming a podcast and I was down to around 30% by 930-10 am. I would hesitate to say the battery life on this phone is bad but I definitely conserve how much I use it when I'm going to be away from a charger all day.

    All of that listed above was with a good signal on T-Mobile with the screen brightness around 15-20%.

    Posted via the Android Central App
    11-06-2015 05:17 PM
  8. Hendry775's Avatar
    I used GSam to monitor battery life and usage. After 16 days of normal usage which involved gaming, watching youtube videos, web browsing etc, the battery on my Pure averages 12h 50m 0s (5h 27m 0s active usage) on a single charge. My screen is usually at 15-20% brightness most of the time. Impressive!
    11-06-2015 07:40 PM
  9. VoltaicShock's Avatar
    I have yet to reach over 3 hrs and 15 mins SoT and that was maybe once or twice while at home connected to wifi all day. This morning was slow at work so I was bouncing between social media(twitter, Facebook) the AC app, Flipboard, some chrome browsing and going between DraftKings and the score app setting a lineup. I was off the charger at 4 am, 20 minute drive to work streaming a podcast and I was down to around 30% by 930-10 am. I would hesitate to say the battery life on this phone is bad but I definitely conserve how much I use it when I'm going to be away from a charger all day.

    All of that listed above was with a good signal on T-Mobile with the screen brightness around 15-20%.

    Posted via the Android Central App
    I'm trying to figure out how you lost that much battery. I use mine all day flipping between things and it isn't this bad.

    Also did you plug it in on your commute? I know it is only 20 minutes but I would still plug it in. If you happen to get a quick charge 2.0 for the car that 20 minutes would give you more battery.
    11-06-2015 08:44 PM
  10. rushmore's Avatar
    Weak signal areas can drain the battery in just a few hours, screen on time or not. Signal and apps that push 1440p graphics are the wildcards IMO to good or bad battery.
    11-06-2015 09:39 PM
  11. BlueBlazer60's Avatar
    About how many hours off the charger is that? And do you happen to know the temp your phone reaches when streaming YouTube (if you have gsam or some similar monitoring app)? I'm questioning whether or not I should be replacing this phone because it gets really hot all the time (105-110 from simply watching YouTube on wifi with low brightness).
    Looking back over six days of battery history, the only time temperatures were 105+ occurred with video and charging. From what I remember there are a few rare spikes of 100+ from HD video not charging. Rarely stream anything when not on WiFi. In my experience non-WiFi ran hotter - but don't hold me to that since I do it once in a while. In the interest of full disclosure - I don't stream either for long periods or a lot of HD video on the phone. Tablet is the device of choice for those activities. A 10 screen is still significantly better that the MXPE.
    11-06-2015 09:59 PM
  12. jonathanlc2005's Avatar
    2 1/2 hour screen time
    Attached Thumbnails How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-05-21-03-55.jpg   How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-05-21-05-04.jpg   How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-05-21-05-17.jpg   How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-05-21-06-15.jpg  
    11-06-2015 10:42 PM
  13. benjamminh's Avatar
    ^ What's the quality of your cell signal?
    11-06-2015 10:58 PM
  14. jonathanlc2005's Avatar
    ^ What's the quality of your cell signal?
    depends really... most of the time its low but thats because these buildings in miami i go to are made from the cold war...so it doesnt do signal well

    How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-07-00-48-11.jpgHow's the battery life on the Moto X Pure Edition?-screenshot_2015-11-07-00-48-16.jpg
    11-07-2015 12:50 AM
  15. ImTurningViolet's Avatar
    I have yet to reach over 3 hrs and 15 mins SoT and that was maybe once or twice while at home connected to wifi all day. This morning was slow at work so I was bouncing between social media(twitter, Facebook) the AC app, Flipboard, some chrome browsing and going between DraftKings and the score app setting a lineup. I was off the charger at 4 am, 20 minute drive to work streaming a podcast and I was down to around 30% by 930-10 am. I would hesitate to say the battery life on this phone is bad but I definitely conserve how much I use it when I'm going to be away from a charger all day.

    All of that listed above was with a good signal on T-Mobile with the screen brightness around 15-20%.

    Posted via the Android Central App
    How long have you had the phone? Forgive me if you've already said, I didn't see it.
    I've had my XPE for three weeks now and I average 4.5 hour of sot and it's usually between 20 and 26 hours before I need to charge it again, depending on use. The first week was 3 hrs of sot and I needed to charge it after 12 hours.
    I did notice that my battery drained faster today when I was on the new craptastic wifi at my work.
    I keep my phone at 40-50% brightness.
    I'm not yet as comfortable as I was with my s5 that I rarely needed to worry about even with a removable battery, but I'm pretty comfortable.
    I'd say that on a heavy usage day, I can get 15-16 hours out of a charge. Moderate usage, 21-26.

    Posted via the Android Central App
    11-07-2015 01:43 AM
  16. jonathanlc2005's Avatar
    i know i just got it this past monday... so im curious if i want to report it to the company as defective
    11-07-2015 02:18 AM
  17. ImTurningViolet's Avatar
    i know i just got it this past monday... so im curious if i want to report it to the company as defective
    I'd give it 8 days. You have two weeks to return it, no questions asked, and it's also under warranty
    My battery life was bad until the 7th day. They say it takes 6-7 cycles to settle in, and in my experience, that was true.

    Posted via the Android Central App
    jonathanlc2005 likes this.
    11-07-2015 02:22 AM
  18. ezvv's Avatar
    I'm trying to figure out how you lost that much battery. I use mine all day flipping between things and it isn't this bad.

    Also did you plug it in on your commute? I know it is only 20 minutes but I would still plug it in. If you happen to get a quick charge 2.0 for the car that 20 minutes would give you more battery.
    I usually do. And I had a charger with me throughout the day I was just trying to see how fast it would drain some medium-heavy usage. One of my biggest drains is and has been since the day I got my phone, the mobile radio active bug. I have no idea how to fix that.

    Posted via the Android Central App
    11-07-2015 07:28 AM
  19. ezvv's Avatar
    How long have you had the phone? Forgive me if you've already said, I didn't see it.
    I've had my XPE for three weeks now and I average 4.5 hour of sot and it's usually between 20 and 26 hours before I need to charge it again, depending on use. The first week was 3 hrs of sot and I needed to charge it after 12 hours.
    I did notice that my battery drained faster today when I was on the new craptastic wifi at my work.
    I keep my phone at 40-50% brightness.
    I'm not yet as comfortable as I was with my s5 that I rarely needed to worry about even with a removable battery, but I'm pretty comfortable.
    I'd say that on a heavy usage day, I can get 15-16 hours out of a charge. Moderate usage, 21-26.

    Posted via the Android Central App
    I've had the phone for almost 2 months. Pre ordered it and it arrived a day or two early. Battery should be broken in by now, but its definitely something that I dislike about the phone. This damn mobile radio active bug is almost always the biggest battery drain. I usually have good service so I know its not that either. It's easily the only thing I would change about this phone.

    Posted via the Android Central App
    11-07-2015 07:32 AM
  20. cwise222's Avatar
    I've had the phone for almost 2 months. Pre ordered it and it arrived a day or two early. Battery should be broken in by now, but its definitely something that I dislike about the phone. This damn mobile radio active bug is almost always the biggest battery drain. I usually have good service so I know its not that either. It's easily the only thing I would change about this phone.

    Posted via the Android Central App
    The bright side to that is Marshmallow fixes the mobile radio active bug and doze should help. Lollipop is such a mess with battery life (and in general really) that asking if people are having good battery life is almost useless; 20 people will give 20 wildly different answers that range from it's awesome to I only get 2 hours on the battery.
    11-07-2015 09:07 AM
  21. ezvv's Avatar
    The bright side to that is Marshmallow fixes the mobile radio active bug and doze should help. Lollipop is such a mess with battery life (and in general really) that asking if people are having good battery life is almost useless; 20 people will give 20 wildly different answers that range from it's awesome to I only get 2 hours on the battery.
    Yeah that's why I've really held off on getting something else. I browse the nexus 5x forum too because that's the only other phone out now I'd want and everyone there is saying the same thing and they have 6.0 already.

    Posted via the Android Central App
    11-07-2015 09:54 AM
  22. maestreaux's Avatar
    Anyone else having a sporadic battery drain issue? Its only happened a handful of times in the month I've had the phone but it is weird. Happens at night while i'm sleeping and the phone is in sleep mode. Went to bed last night battery at about 70% and woke up this morning it was about 30%????? No clue what could causing this? Couple of nights ago, battery over 50% woke up to less than 10% in the morning. Most of the time it only drains about 10% overnight. Anyone else?

    How's the battery life on the Moto X Pure Edition?-screenshot_2015-11-06-10-29-38.jpg
    11-13-2015 04:40 PM
  23. hrbib21's Avatar
    I don't know but I'm definitely not getting good battery life on a daily basis, that's for sure.

    Posted via the Android Central App
    11-13-2015 08:03 PM
  24. chauntella's Avatar
    Hmmmhhh I don't understand how people talk about the battery life, I mean it's not perfect but it's okay to me.
    11-13-2015 09:09 PM
  25. IamPro's Avatar
    I just got the phone recently, tried it for a few days stock then unlocked/rooted and installed MobileActiveRadioFix along with the 1080p mod (change in Terminal). My battery life has improved, it might be the 1080p but I suspect its majority the radio fix esp when the phone is off.
    11-14-2015 02:39 AM
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