09-25-2015 10:24 AM
26 12
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  1. radgatt's Avatar
    Has anyone noticed anything wrong with pictures/screenshots being slightly blurry or fuzzy? All of the pictures that I have received have not been clear at all. Seems as if the images aren't being fully processed before they arrive to my phone. I am on Verizon. Would this be a Verizon thing or a phone thing?
    09-18-2015 08:19 AM
  2. Samsung.Galaxy.S3's Avatar
    Is it clear on the device that sent you the image to begin with?
    09-18-2015 08:37 AM
  3. radgatt's Avatar
    Is it clear on the device that sent you the image to begin with?
    Yes

    Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!
    09-18-2015 08:56 AM
  4. Almeuit's Avatar
    My MMS messages have been fine. The person on the other end can't tell I've even switched phones. I am on T-Mobile.
    09-18-2015 10:45 AM
  5. charliefromflorida's Avatar
    Just tested this. Mine are very crisp and clear
    09-18-2015 11:17 AM
  6. radgatt's Avatar
    I will go to Verizon and get a new sim card later today.
    09-18-2015 11:19 AM
  7. Stanley Kubrick's Avatar
    All a SIM card does it let you connect to a specific network...not sure how it will affect your picture focus???
    09-18-2015 12:43 PM
  8. radgatt's Avatar
    All a SIM card does it let you connect to a specific network...not sure how it will affect your picture focus???
    I have also not been receiving regular text messages and have even missed some calls. This happened on my Nexus 6. That's why I want to just go get a different SIM card.
    09-18-2015 01:03 PM
  9. jimlloyd40's Avatar
    It won't.

    Posted via the Android Central App
    09-18-2015 01:21 PM
  10. radgatt's Avatar
    It won't.

    Posted via the Android Central App
    It doesn't hurt to try.
    09-18-2015 01:29 PM
  11. Ry's Avatar
    Has anyone noticed anything wrong with pictures/screenshots being slightly blurry or fuzzy? All of the pictures that I have received have not been clear at all. Seems as if the images aren't being fully processed before they arrive to my phone. I am on Verizon. Would this be a Verizon thing or a phone thing?
    Where are the pictures coming from?
    09-18-2015 01:50 PM
  12. 65fastback's Avatar
    i have a couple of specific friends that when they mms me pictures, its like I receive the thumnail of the actual pic. I think its a problem with the setting on their phone. They all seem to be imessage users.
    09-18-2015 02:07 PM
  13. radgatt's Avatar
    Where are the pictures coming from?
    My girlfriend has sent a couple from her S6 and my mother sent one from her iPhone 5. Both phones are on Verizon.
    09-18-2015 02:26 PM
  14. co.ag.2005's Avatar
    works fine on mine, using Textra and Verizon.
    09-18-2015 02:30 PM
  15. thunderup's Avatar
    works fine on mine, using Textra and Verizon.
    Same setup here and I haven't had any problems with the pictures my wife sends using her iPhone 6 on T-Mobile.

    Sent from my XT1575 using Tapatalk
    09-18-2015 03:18 PM
  16. radgatt's Avatar
    This is an example of what I'm talking about. See how pixelated it is?

    Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!
    Attached Thumbnails Pictures/MMS Received are fuzzy/blurry on my Moto X Pure Edition-1926.jpg  
    09-19-2015 01:31 PM
  17. radgatt's Avatar
    Something else I just noticed is that the size of the pictures that are being sent to me are being reduced. On the original device the picture is 312 kb but when it comes to my phone the picture is 30 kb. Is there some setting that I could adjust? This could be the reason why the pictures are coming to me pixelated.

    Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!
    09-19-2015 04:52 PM
  18. RikkiRay's Avatar
    Not sure, but I also think the size of the pics you're receiving is dependent upon the setup in the sender's phone.

    One other thing that someone mentioned in another thread somewhere, go into Settings>Accessibility, scroll down to System & see if High Contrast text is On. If it is, turn it off & see if that helps.

    Sometimes when I receive a video from an iPhone, it plays back the size of a postage stamp.
    09-19-2015 05:42 PM
  19. BlueBlazer60's Avatar
    Something else I just noticed is that the size of the pictures that are being sent to me are being reduced. On the original device the picture is 312 kb but when it comes to my phone the picture is 30 kb. Is there some setting that I could adjust? This could be the reason why the pictures are coming to me pixelated.

    Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!
    It is not unusual for SMS and email software to 'optimize pictures'. Reduce file size. Some just do it; others offer a choice. Some just don't play well together. It could be on either end send - you or the person sending to you.

    Until I changed SMS apps, photo and video from iPhone took for ever and a day to download. Now the same items download instantly. Anything coming from the iMessager has been handled by Apple's special methods.

    Edit: correct spelling
    09-19-2015 08:08 PM
  20. radgatt's Avatar
    It is not unusual for SMS and email software to 'optimize pictures'. Reduce file size. Some just do it; others offer a choice. Some just don't play well together. It could be on either end send - you or the person sending to you.

    Until I changed SMS apps, photo and video from iPhone took for ever and a day to download. Now the same items download instantly. Anything coming from the iMessager has been handled by Apple's special methods.

    Edit: correct spelling
    I ended up changing apps and now the pics I get are now showing up properly. I'm actually giving the Verizon messages app a try. So far so good. Besides this issue I'm loving the phone.

    Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!
    09-19-2015 09:59 PM
  21. streetkilln's Avatar
    Could be somthing to do with the mms setting in the messaging app. Try looking at mms attachment size
    09-20-2015 05:56 AM
  22. Akuma's Avatar
    If someone uses a messaging app and they use the app to launch the camera and take a picture, chances are the app will optimize for mobile and send a blurry picture... If that same person took a photo and then launched their messaging app and simply ATTACHED the picture to the text, it comes though in a much larger size, and not blurry.

    Posted via the Android Central App
    09-20-2015 06:37 AM
  23. radgatt's Avatar
    If someone uses a messaging app and they use the app to launch the camera and take a picture, chances are the app will optimize for mobile and send a blurry picture... If that same person took a photo and then launched their messaging app and simply ATTACHED the picture to the text, it comes though in a much larger size, and not blurry.

    Posted via the Android Central App
    That's interesting. I never knew that could make a difference.

    Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!
    09-20-2015 09:09 AM
  24. Brewtus37's Avatar
    Whenever anyone sends me a photo via MMS (currently using Google Messenger on VZW) it is extremely compressed and blurry when clicked on and expanded. For instance, my brother sent me a photo of a beer list and the writing was unreadable in the photo he sent me.

    I moved from a Moto X (2013) to the MPE and I never had any issues with this on my Moto X (2013). Is anyone else having this issue, and/or does anyone have a fix for this?

    Thanks in advance for any information.
    09-25-2015 10:05 AM
  25. radgatt's Avatar
    Whenever anyone sends me a photo via MMS (currently using Google Messenger) it is extremely compressed and blurry when clicked on and expanded. For instance, my brother sent me a photo of a beer list and the writing was unreadable in the photo he sent me.

    I moved from a Moto X (2013) to the MPE and I never had any issues with this on my Moto X (2013). Is anyone else having this issue, and/or does anyone have a fix for this?

    Thanks in advance for any information.
    I mentioned this last week when I was having the issue but no one believed me. Good thing I'm not alone. Are you on Verizon? If so then I think Google Messenger and Verizon aren't playing well with one another. I downloaded a different messaging app and everything is fine again.

    Posted via my Royal Blue/Champagne Frame Moto X... Unlimited on Verizon as well!
    Brewtus37 likes this.
    09-25-2015 10:07 AM
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