1. Truekirby's Avatar
    This has been bugging me ever since I got the phone. I can't seem to hear messenger notifications no matter how loud i have the phone set to. I've downloaded the app "disable increasing ring" but that doesn't seem to work. Any help will be appreciated.
    10-10-2015 07:08 PM
  2. Almeuit's Avatar
    You mean from Google Messenger?
    10-10-2015 09:45 PM
  3. Truekirby's Avatar
    No from Facebook messenger. But it also happens for other notifications as well
    10-10-2015 09:52 PM
  4. BlueBlazer60's Avatar
    No from Facebook messenger. But it also happens for other notifications as well
    I had a problem with not hearing notifications. Not sure what happened but in trying out different sounds [ringtones] for the notifications the new one seeming to work all the time. One of the few things about the phone I don't care for is the lack of a separate volume control for notifications.

    And it makes absolutely no sense so it is probably in my mind, but I think the range of volume has increased over time. The high end of the range seems to be louder. Probably more I am learning the sound of the new phone.
    10-11-2015 09:02 AM
  5. jephanie's Avatar
    This was a problem with the 2014 Moto X after it got Lollipop and it continues on the XPE. The problem is that the external sound (for notifications AND ringtones) starts at a much lower volume and then ramps up to whatever setting you have things at. Unfortunately, for single/short tones, the volume doesn't ramp up by the time the tone has already ended.
    BlueBlazer60 likes this.
    10-11-2015 09:36 AM
  6. tony1208's Avatar
    Idk why you have this issue... My notifications are LOUD....

    Sent from my XT1575 using Tapatalk
    10-11-2015 11:48 AM
  7. youngusaplaya's Avatar
    And so are mine don't have issues about not hearing them and also turn off a majority of notifications
    10-11-2015 12:32 PM
  8. jephanie's Avatar
    It's just the single note notification that is quiet. Multi-tone notifications come through very loud and mostly clear (there is the speaker crackle on occasion).

    Sent from my XT1575 using Tapatalk
    10-11-2015 01:26 PM
  9. Laineyc's Avatar
    It's just the single note notification that is quiet. Multi-tone notifications come through very loud and mostly clear (there is the speaker crackle on occasion).

    Sent from my XT1575 using Tapatalk
    Did you get this resolved? I have the same problem, mostly with FB messenger.
    11-23-2015 07:58 PM
  10. jephanie's Avatar
    Did you get this resolved? I have the same problem, mostly with FB messenger.
    Nope.
    11-24-2015 04:52 PM
  11. pizza_pablo's Avatar
    I have a similar issue. I use a auto rule driven DO NOT DISTURB, every night.
    The next day, after DND turns off, most days I won't hear notifications until I reboot.
    Can't figure why.

    ETA: after about a week, it just settled down and started functioning correctly.
    Auto rule DND turns off and notification sounds and vibrations come, like they should. Go figure....
    01-04-2016 07:41 PM
  12. Ronnie Sandifer's Avatar
    I have the same problem with Facebook messenger. Something weird is if you go into the notification settings in FB messenger and go to the different sounds you can choose from, if you tap the messenger sound once it's quiet tap again it's little louder tap again and it hits full volume. Doesn't change anything though. Still can't hear it

    Posted via the Android Central App
    03-18-2016 09:18 PM
  13. livewiremaxx's Avatar
    I posted earlier in a thread that I had started last week or so ago. Clearing cache gets my sounds back to working.
    But seems to have to do it every few days.
    03-20-2016 10:36 AM
  14. drivingwithbooks's Avatar
    My husband has the Motorola Maxx 2 and he has started having problems with his Facebook notification and facebook messenger sounds being very low. We have made multiple calls to Verizon for technical support but nothing has worked. We've done the system upgrade then a factory reset and a system upgrade again. If anyone has a solution, please update this forum.
    05-18-2016 09:20 PM
  15. almaherli's Avatar
    I had the same problem for almost 1 month, I just solved it, make sure just the first one is ON, otherwise you won't receive a notification, 😁
    Attached Thumbnails Can't hear Facebook Messenger notifications-screenshot_20180227-104514.jpg  
    02-27-2018 12:55 PM

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