1. Tristan944's Avatar
    My brother has a Note 5 and whenever he sends me a picture mail, I just receive a white square where the picture would normally be. Anyone know what's going on?
    10-16-2015 12:30 PM
  2. radgatt's Avatar
    My brother has a Note 5 and whenever he sends me a picture mail, I just receive a white square where the picture would normally be. Anyone know what's going on?
    What app are you using to receive the pictures?
    10-16-2015 01:43 PM
  3. Tristan944's Avatar
    Just the one that came with the phone. I go into my text messages and its there.
    10-16-2015 01:56 PM
  4. Ry's Avatar
    Carriers?

    Posted via the Android Central App
    10-16-2015 05:52 PM
  5. B. Diddy's Avatar
    So you're talking about MMS messages in the Messaging app, and not actual emails, correct? MMS requires mobile data (3G/4G) to be turned on--is it? MMS doesn't work over wi-fi or voice signal.
    10-17-2015 03:10 AM
  6. Tristan944's Avatar
    I have Sprint. Yes, the MMS picture mail that loads in the same area as text messages. I receive picture mails fine from everyone else, just not my brother. I can't figure it out.
    10-17-2015 11:06 AM
  7. B. Diddy's Avatar
    Can your brother successfully send pictures to other phones without issue?
    10-17-2015 11:28 AM
  8. Tristan944's Avatar
    I'm not sure. I'm also getting text messages late. For example, if someone sends me a text message that is over the 160 character limit (two text messages or more in length), the text will be split up into two messages and separated by 5 minutes.
    10-17-2015 09:24 PM
  9. jackwagon06's Avatar
    Sounds like a sprint issue. Restart your phone so it has to reconnect to the towers.
    Ry likes this.
    10-18-2015 05:25 PM
  10. BlueBlazer60's Avatar
    I'm not sure. I'm also getting text messages late. For example, if someone sends me a text message that is over the 160 character limit (two text messages or more in length), the text will be split up into two messages and separated by 5 minutes.
    A number of our family and friends are living in the Apple world. It can be interesting at time receiving text messages from them when we are both addressed on the text. There can be significant differences in arrival times - as much as an hour. Last week, I received a picture of the new truck about a hour later than it arrived on the other phone. This seems to be an issue with material coming from the Apple orchard. At least that is the area it has been noticed.
    10-18-2015 10:18 PM

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