1. Devarika Woulf's Avatar
    This is my first smartphone and I'm an Android noob. I spent an hour on Google searching how to properly transfer media to Android devices and tried different things but to no use.

    I have the 32GB model and it's unrooted/stock with no sim card installed yet. I just wanted to try some videos, music, and pictures to get a feel for the screen and speakers. My micro USB cord is fine and when it's plugged in the PC I can see the media is in the MXPE's folders and taking up space. I turn the phone on and off, try putting them on different folders but no matter I can't find it. I removed a file called .nomedia but that didn't help. I tried transfer through both MTP and PTP but no go. It appears Android is keeping them hidden from me.

    This is surely a simple problem so please help me out as I want to show a friend some photos of mine Thursday. Thank you.
    10-20-2015 02:27 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! The phone most likely came with blank directories called Music, Pictures, and Videos. Are you copying those files to those directories? How are you copying the files, using Windows Explorer?
    10-20-2015 03:40 PM
  3. Devarika Woulf's Avatar
    Yes, I used all the folders. Yeah, I manually copied them from the PC to the phone using Explorer. Open to any tips to move them effectively.
    10-20-2015 04:37 PM
  4. B. Diddy's Avatar
    So although those files are in their respective directories, they're not showing up in the Gallery or Photos app, or in the Music app? What file format are these files in?
    Devarika Woulf likes this.
    10-20-2015 06:04 PM
  5. Devarika Woulf's Avatar
    Exactly what was happening but I fixed it now. I put the photos, videos, and music in the "Pictures" folder using PTP mode and they work fine now. I was trying to use FLAC, FLV, and WMV files but I found out these don't work with stock Android. Wav and MP4 work great so I had to convert some of my video files to use them. When I get online I'll download more programs for different formats. I'll leave this here in-case anyone has a similar problem or anything to add. Thank you for your help, B. Diddy!
    B. Diddy likes this.
    10-21-2015 02:19 AM
  6. B. Diddy's Avatar
    Glad you figured it out! Although it's a bit odd to me--files should be transferred without difficulty in MTP mode as well. Are you sure it wasn't just an issue with the file formats?
    10-21-2015 10:59 AM
  7. Devarika Woulf's Avatar
    You may be right. Under MTP it seems the files could not be recognized. Under PTP, it recognized the files but said they could not be played. Perhaps if I transfer through MTP with the proper file formats it would recognize it. I'll try it out later.
    10-21-2015 01:56 PM

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