01-05-2016 10:28 AM
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  1. Ntchwaidumela's Avatar
    Has anyone with a TMO SIM gotten the OTA for Marshmallow? We haven't received 6.0 and other carriers are rolling out 6.0.1. LIVE UP TO YOUR HYPE T-MOBILE!

    Opps! That headline should be: What up TMO?
    12-16-2015 10:30 PM
  2. hrbib21's Avatar
    Nope. Nothing. I keep removing the SIM to try to force it but nothing. This is ridiculous.

    Posted via the Android Central App
    12-16-2015 10:33 PM
  3. Ntchwaidumela's Avatar
    Nope. Nothing. I keep removing the SIM to try to force it but nothing. This is ridiculous.

    Posted via the Android Central App
    Yeah, it is a little ridiculous, especially from the "uncarrier."
    hrbib21 likes this.
    12-16-2015 11:15 PM
  4. hrbib21's Avatar
    I just got the update via the force flash method. Turn phone off, remove SIM card, start up phone, go to update. Now I'm constantly getting "Unfortunately, Google Play Services has stopped". I updated to what I THINK is the right version but still doing it. This is frustrating.
    12-17-2015 06:33 AM
  5. cwise222's Avatar
    Most likely it is because T-Mobile has yet to certify the Pure for band 12 and the 6.0 updates turns that on so until T-Mobile gives the thumbs up for Band 12, Moto has to hold the update for anyone with a T-Mobile sim.

    It doesn't stop anyone from pulling the sim card or someone from another carrier with 6.0 jumping to T-Mobile but that is just the nature of unlocked phones and T-Mobile can't do much about that.
    VoltaicShock likes this.
    12-17-2015 08:07 AM
  6. Jaysus's Avatar
    I just got the update via the force flash method. Turn phone off, remove SIM card, start up phone, go to update. Now I'm constantly getting "Unfortunately, Google Play Services has stopped". I updated to what I THINK is the right version but still doing it. This is frustrating.


    Boo, that stinks. I have read that a factory data reset has helped some folks in your situation though. Before doing that it may be worth erasing cache in recovery? I hope you get it fixed, I forced the update by pulling the SIM with no issues.
    12-17-2015 08:21 AM
  7. hbar98's Avatar
    I just got the update via the force flash method. Turn phone off, remove SIM card, start up phone, go to update. Now I'm constantly getting "Unfortunately, Google Play Services has stopped". I updated to what I THINK is the right version but still doing it. This is frustrating.
    This is a known thing. After you update to MM you MUST go into the Play Store and update Google Play Services. It should have an update button after you install the MM update. If it does not, you can sideload the APK by downloading the correct version from APK Mirror. You'll want the latest package that ends in 440.
    pizza_pablo likes this.
    12-17-2015 08:46 AM
  8. hrbib21's Avatar
    Thanks. I tried everything, let it go all day, then had to factory reset. Works like a champ now.

    BTW, looks like it automatically installed GPS version 448.

    Posted via the Android Central App
    12-17-2015 06:14 PM
  9. Ntchwaidumela's Avatar
    Finally just broke down and pulled the SIM card and upgraded. All seems to be fine.
    VoltaicShock likes this.
    12-18-2015 10:43 PM
  10. Ntchwaidumela's Avatar
    I just got the update via the force flash method. Turn phone off, remove SIM card, start up phone, go to update. Now I'm constantly getting "Unfortunately, Google Play Services has stopped". I updated to what I THINK is the right version but still doing it. This is frustrating.
    After downloading 6.0, I got a message to update Google Play Services. But waited a few more minutes and was notified that the update (version 8.4.89) was available. So all is well.
    12-18-2015 10:47 PM
  11. Ry's Avatar
    This is a known thing. After you update to MM you MUST go into the Play Store and update Google Play Services. It should have an update button after you install the MM update. If it does not, you can sideload the APK by downloading the correct version from APK Mirror. You'll want the latest package that ends in 440.
    I'd wait for the update to hit rather than sideload Google Play Services.

    Posted via the Android Central App on the Moto X Pure Edition
    Ntchwaidumela likes this.
    12-18-2015 11:54 PM
  12. hrbib21's Avatar
    I'd wait for the update to hit rather than sideload Google Play Services.

    Posted via the Android Central App on the Moto X Pure Edition
    True. I tried sideloading rather than wait and it didn't work. That's OK because I was considering an FDR anyway. Worked out fine, phone is running fantastic. Doze is LEGIT; battery life is much better.

    Posted via the Android Central App
    VoltaicShock likes this.
    12-19-2015 01:06 AM
  13. eth555's Avatar
    Is band 12 working for this phone note on MM?
    12-19-2015 07:05 AM
  14. Repr1sal's Avatar
    According to Signal Check Pro my X is occasionaly switching to Tmob band 12. Most of the time on 4.

    Android Central app on Moto X Pure
    12-19-2015 09:22 AM
  15. hbar98's Avatar
    I'd wait for the update to hit rather than sideload Google Play Services.

    Posted via the Android Central App on the Moto X Pure Edition
    I'm usually right there with you, but that's the kicker. For some people the update is showing up in the Play Store, and for some people it isn't. It happened to me, even after several restarts. Blame the trollout if you will, but since they are the same package I would have no issues sideloading the apk from that site if it meant being able to use my phone.
    12-21-2015 07:49 AM
  16. jojesa's Avatar
    I removed the SIM, rebooted and as soon as it was connected to wifi I got the MM 6.0 update.
    6.0 Marshmallow: T-Mobile?-android-m_6.png
    Ntchwaidumela likes this.
    12-21-2015 01:17 PM
  17. VoltaicShock's Avatar
    Is band 12 working for this phone note on MM?
    I was able to attach to Band 12 in my area.
    eth555 likes this.
    12-22-2015 08:59 AM
  18. VoltaicShock's Avatar
    I removed the SIM, rebooted and as soon as it was connected to wifi I got the MM 6.0 update.
    Click image for larger version. 

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    You didn't need to reboot. I did the SIM pull update and it worked just find without rebooting the phone.
    12-22-2015 09:00 AM
  19. jojesa's Avatar
    You didn't need to reboot. I did the SIM pull update and it worked just find without rebooting the phone.
    I don't like to remove neither the SIM nor the MicroSD while the devices is on...better safe than sorry.
    12-22-2015 10:34 AM
  20. Ntchwaidumela's Avatar
    All those who choose to pull the SIM card, remember one thing: the SIM and SD cards are mounted to the removable holder. So, before you turn your phone off, unmount your SD card. Otherwise, you could corrupt it and lose all your goodies.
    jojesa likes this.
    12-22-2015 11:48 AM
  21. Ryaan Johnson's Avatar
    All those who choose to pull the SIM card, remember one thing: the SIM and SD cards are mounted to the removable holder. So, before you turn your phone off, unmount your SD card. Otherwise, you could corrupt it and lose all your goodies.
    Yeah been there.. No bueno

    Posted via the Android Central App
    Ntchwaidumela likes this.
    12-22-2015 02:46 PM
  22. ectropyx's Avatar
    Just received the official MM OTA update notification (SIM card not removed). Downloading as I type this.
    12-22-2015 09:16 PM
  23. David Rosen's Avatar
    Well, I don't know exactly what I expected, but I'm sitting here staring at my phone waiting for it to do something. But hey... at least I got Marshmallow and now I can stop waiting to get Marshmallow :-)

    Here's hoping I don't run into any issues haha.
    12-22-2015 09:28 PM
  24. jkatabelo's Avatar
    What carrier are you on?

    Posted via the Android Central App
    12-22-2015 09:30 PM
  25. rdavenp3's Avatar
    Just received the official MM OTA update notification (SIM card not removed). Downloading as I type this.
    Can you check if WiFi calling is enabled?
    Cam G and Jaysus like this.
    12-22-2015 10:24 PM
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