1. turbo93's Avatar
    I clicked "OK, I get it" to get rid of a marshmallow Android update and it went ahead and scheduled it... Now the notification tray shows System Update and I can't get rid of it.

    Any good way to cancel?
    01-08-2016 02:03 PM
  2. radgatt's Avatar
    You could possibly hide the option. Did you long press on the notification tray? If so, did the notification change and did you see a setting option you could press? If so, you could press the 'i' icon and not the settings gear. Once in there you should see an option to block the notification from showing. I'm not sure if I explained it correctly or not. It may not work for Android updates.
    01-08-2016 02:28 PM
  3. turbo93's Avatar
    The thing is it said its waiting to connect to WiFi to download it... It's coming from the update service. Long press a couple times brought a screen that said connect to WiFi or Later, and choosing Later got rid of it.

    Thanks!
    soma4society likes this.
    01-08-2016 02:55 PM
  4. turbo93's Avatar
    I was too quick to celebrate. Upon connection to WiFi it started download...

    Now the only option is to postpone...
    01-08-2016 04:21 PM
  5. ASD Dad's Avatar
    Same thing happened to me! I want to delete the update but I cant figure out how and reading forums makes it seem like it is not possible without rooting and other things I am not willing to attempt right now.

    5.0 works great for me, is stable, no bugs whatsoever and I want to keep things that way. Battery life and everything else is great so why break what isnt broken!
    01-12-2016 11:18 AM
  6. turbo93's Avatar
    Happened to my daughter as well. I created a support ticket for Moto and was told it can't be undone. I suspect a factory reset may fix it . I was impressed with how fast the response was.

    Now, Moto, I'm a human factors engineer and know a thing or two about designing user interfaces. For future reference:

    1. Provide a way to cancel update
    2. Word the message so that it's clear

    OK, I got it can be interpreted in two ways. Keep it simple!
    01-12-2016 09:08 PM
  7. Ry's Avatar
    I don't believe there is a way to remove the update notification permanently without root.

    Though you probably should update just for whatever security enhancements are included.

    Posted via the Android Central App on the Moto X Pure Edition
    01-12-2016 09:56 PM

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