Firefox app disappears after reboot.

[Raphael Protti]

I have a brand new, week old Moto X pure running Marshmallow. I install Firefox and it runs great, but the app gets uninstalled whenever I turn on my phone. It's just gone from the apps, and shows as not installed in the Play store. Anyone else having issues?????? I can't find anything online about this. All my other apps are fine. I would expect apps that I installed subsequently to have similar problems if this was a storage/hardware issue.... the issue is just with Firefox. Is Google behind this?

 

[B. Diddy]

Welcome to Android Central! That's very strange. You could request a call or chat from Google Play Store support here: https://support.google.com/googleplay/?hl=en#topic=3364260

 

[Dporter121]

Did you find a solution? I'm having the same problem.

 

[S Lam]

Had the same issue... my solution was to move the App from SD storage to internal storage, fixed

 

[Herman Gomez]

I just Googled the same problem you have but I will try placing it in my internal storage.

 

[Niceone01]

Thanks for the fix. I was losing Docs to Go as well as Firefox. Now all's well.

John