1. Raphael Protti's Avatar
    I have a brand new, week old Moto X pure running Marshmallow. I install Firefox and it runs great, but the app gets uninstalled whenever I turn on my phone. It's just gone from the apps, and shows as not installed in the Play store. Anyone else having issues?????? I can't find anything online about this. All my other apps are fine. I would expect apps that I installed subsequently to have similar problems if this was a storage/hardware issue.... the issue is just with Firefox. Is Google behind this?
    01-28-2016 07:02 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That's very strange. You could request a call or chat from Google Play Store support here: https://support.google.com/googlepla...#topic=3364260
    01-28-2016 08:23 PM
  3. Dporter121's Avatar
    Did you find a solution? I'm having the same problem. 😞
    05-30-2016 10:30 AM
  4. S Lam's Avatar
    Had the same issue... my solution was to move the App from SD storage to internal storage, fixed
    Norg and Niceone01 like this.
    06-30-2016 08:14 PM
  5. Herman Gomez's Avatar
    I just Googled the same problem you have but I will try placing it in my internal storage.
    12-29-2016 06:21 AM
  6. Niceone01's Avatar
    Thanks for the fix. I was losing Docs to Go as well as Firefox. Now all's well.

    John
    01-28-2017 03:28 PM

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