1. grpweld's Avatar
    My camera has not worked all day! I've never seen this on any phone I've owned! I have rebooted and that didn't help! Any ideas out there on what to do, other than send the phone back?

    Thanks
    03-31-2016 02:17 PM
  2. Laura Knotek's Avatar
    Have you tried a cache partition wipe? That could be helpful.

    Please let us know if it works.
    grpweld likes this.
    03-31-2016 02:31 PM
  3. Adam Zeis's Avatar
    What camera app are you using? You could always download a third-party camera app to make sure it's a software issue and not a hardware issue.
    grpweld likes this.
    03-31-2016 02:33 PM
  4. grpweld's Avatar
    Have you tried a cache partition wipe? That could be helpful.

    Please let us know if it works.
    Thanks Laura! I haven't, how is this done ? if I may ask.
    03-31-2016 03:02 PM
  5. grpweld's Avatar
    What camera app are you using? You could always download a third-party camera app to make sure it's a software issue and not a hardware issue.
    Thanks Adam using the stock camera app! Do you think I should uninstall and reinstall?
    03-31-2016 03:04 PM
  6. Laura Knotek's Avatar
    Thanks Laura! I haven't, how is this done ? if I may ask.
    Please see the following guide.
    http://forums.androidcentral.com/amb...-clearing.html
    grpweld likes this.
    03-31-2016 03:08 PM
  7. Adam Zeis's Avatar
    If it's the stock app I doubt you can uninstall it, but you could try Google Camera or something else just to make sure it's not the camera hardware.

    https://play.google.com/store/apps/d...rce=apkdot.com
    Laura Knotek and grpweld like this.
    03-31-2016 03:09 PM
  8. grpweld's Avatar
    If it's the stock app I doubt you can uninstall it, but you could try Google Camera or something else just to make sure it's not the camera hardware.

    https://play.google.com/store/apps/d...rce=apkdot.com
    I installed Z camera app & it did work! Kind of cool app (don't like that you cant pick location SD card to save to) So I uninstalled the stock Moto camera app & reinstalled and for now it's working again. Thanks to all
    Laura Knotek likes this.
    03-31-2016 04:03 PM
  9. Laura Knotek's Avatar
    I installed Z camera app & it did work! Kind of cool app (don't like that you cant pick location SD card to save to) So I uninstalled the stock Moto camera app & reinstalled and for now it's working again. Thanks to all
    I'm glad it's working now.
    03-31-2016 09:33 PM
  10. grpweld's Avatar
    Not working again
    04-01-2016 05:15 PM

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