[davidnc]

Same got the May security update on mine yesterday ( AT&T) Pushed It was waiting when I turned it on, the update showed.

[Ry]

I haven't gotten anything, and when I manually check I get the "Your device's software is up to date" message, even though I'm still on the February patch. I notice from the earlier comments this seems to be Verizon-related. Part of the reason I bought this 'unlocked' phone was to be free from VZW's update-related nonsense. What gives?

I wouldn't be surprised if these still got submitted to carrier labs for testing.

Posted via the Android Central App on the Moto X Pure Edition

[benjamminh]

Finally got tired of checking, so I pulled the Verizon sim and immediately received an update notification.

[cbreze]

Now we're behind three months? Better than six I guess. Lol.

[telrod11]

Finally got tired of checking, so I pulled the Verizon sim and immediately received an update notification.

Really would be nice if "Pure", meant pure, huh?
I would never have imagined we'd have to pull a Sim to get this through...

[Old Stoneface]

Really would be nice if "Pure", meant pure, huh?
I would never have imagined we'd have to pull a Sim to get this through...

"HD Voice" = VoLTE, no? Can you do VoLTE on VZW with the MXPE? If so: Perhaps VZW wanted to ensure interoperability before letting it through?

[cjohn4043]

Yep. Just got the update by removing my Verizon SIM. Really annoying that I had to do that considering majority of the population would never even think about pulling a SIM to get an update, or even knowing an update exists. Security patches are important, but Lenovo by their track record doesn't seem to think so...

[GPuba]

Finally got tired of checking, so I pulled the Verizon sim and immediately received an update notification.

Absolutely correct. I did the same this morning, and the May update became immediately available. I then switched to the Nexus 6P 128gb that I got on Prime Day.

Posted via the Android Central App

[Tom in Bristol]

I pulled the VZW sim on my Pure and updated it to the May security patch (still on 6.0) but left my wife's identical pure alone to see what happens on each if an OTA ever happens to either 6.0.1 or 7.0 Nougat.

Well, identical except for that super ugly purple cover she uses! lol

[Sam_Gs7]

I've a Sam-Gs7 and On Jul-23/2016 : When I turned On my Phn was
Notified of an Update-download,.So I went through the installation..

No mayor Info..displayed. The version-Continuous being the

same 6.0.1 : No mention the Marsmallow or If New or

current features, were improved..Bad practice-Grr..

[cbreze]

On verizon. Didn't need to pull the sim. Just happened all by itself. Amazing

[anjilslaire]

Really? I'm on VZW as well, and I keep checking manually and get nothing. Still on Feb 2016 on my Pure

[spwexler]

Pulled my VZW sim card and got the update. Thanks

Posted via the Android Central App with my Moto X Pure

[Laineyc]

Really? I'm on VZW as well, and I keep checking manually and get nothing. Still on Feb 2016 on my Pure

Same with me.

[anjilslaire]

I'm caving & pulling the sim to get the update bypassing VZW.

Sucks that I bought it straight from Motorola via MotoMaker and I still have to deal with carrier's holding back updates...

[cbreze]

Weird how that works. On Verizon and bought mine same way using moto maker. Got the update days ago. Just used the check for updates in settings, no problems.

[wckesq]

Pulled the VZW sim card on my wife's MXPE and got the update over wifi right away.

[anjilslaire]

cbreze,

Is there any difference in version getting it through Verizon vs pulling the siim? After pulling the sim, I'm on
24.221.4.clark_retus.retus.en.US.retus

[Tom in Bristol]

I'd like to see a comparison screenshot like mine where I *DID* remove my sim tray and got the update via WiFi from someone on VZW who received it *WITHOUT* removing the sim.

[anjilslaire]

I've got the same as Tom, and I'd like to see a screenshot as well, of a VZW update when the sim in place.

Posted via the Android Central App

[cbreze]

cbreze,

Is there any difference in version getting it through Verizon vs pulling the siim? After pulling the sim, I'm on
24.221.4.clark_retus.retus.en.US.retus

Mine is the same as what has been posted in the screenshots. Now, when I got the phone in January I put the sim in before I turned it on, first thing it did was want to update to MM. Then a few months later when the next patch came out I had read it was available so checked manually for the update and it was there, same with this latest patch checked manually and it was there and easily installed. I never have once had to pull the sim to get any update. This is on Verizon. Was same on my Nexus 6P also FWIW. So everyone else on here can't even generate the update by doing a manual check? That's just weird.

[straygator7]

I checked my MXPE for system updates and received the message that my phone software is up to date, even though the last security patch received was February 1 -- which was before I purchased the device. So I just called Verizon Customer Service and explained the situation -- including the fact that there are thousands of MXPE users on Verizon, that many of us have been waiting for more than three months based on the understanding that Verizon customarily tests software updates for network compatibility before passing the updates through to customers, and that some MXPE owners have stopped waiting for the update to come through and are now downloading the May 1 security patch by pulling the Verizon sim card. After consulting internally, they confirmed what I suspected: Because the MXPE is not a branded device sold by Verizon, the Verizon network does not typically process updates pushed by the manufacturer. I was told that they would submit my request to add the MXPE to their list of devices for passing through security and other manufacturer updates, and that it would take a few days to process that request, after which they will call me back to let me know whether the patch will be pushed or I'll need to download it manually by pulling the sim card. If and when I hear back from them, I'll post their response here.

[cbreze]

I thought Verizon had nothing to do with unlocked phone updates. Since they are not their phones.
FWIW, when I checked for the updates I was on wifi because I was home. I use no Verizon cell data when at home, all wifi. Didn't think of that before. Might be the difference as to why I didn't need to pull the sim.

[benjamminh]

I have Wi-Fi at home and still needed to pull the SIM fwiw.

[cbreze]

Ok, well there goes that theory. Lol.