1. Aaron Snyder1's Avatar
    I am using a moto x pure and today I noticed it deleted the Google play store. It is not in the app drawer and I cannot find it in settings either. After noticing that I noticed that apps like YouTube no longer work and it is giving the message "YouTube relies on Google play services, which is not supported by your device. Contact the manufacturer for assistance." I downloaded Google play services off the chrome app and nothing has changed. Everything was fine yesterday and it only now started having these problems. Is there a way to fix this or do I have to do a factory reset?
    11-28-2016 08:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the phone rooted?
    11-29-2016 12:01 AM
  3. Aaron Snyder1's Avatar
    No it is not rooted
    11-29-2016 05:06 AM
  4. telrod11's Avatar
    I'll assume you have tried to clear the cache and reboot?
    B. Diddy likes this.
    11-29-2016 08:45 AM
  5. B. Diddy's Avatar
    I agree with telrod11: https://motorola-global-portal.custh...p/30,6720,9541
    11-29-2016 11:47 AM

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