1. telrod11's Avatar
    Have my custom ringtone in internal memory, not the SD card, and *randomly*, the ringtone will just change to something else, really an embedded sound from Motorola, I guess.

    Just curious if you've experienced this, and if there is a fix?
    04-03-2017 09:46 AM
  2. B. Diddy's Avatar
    Go to Settings>Apps, select Phone, then Permissions, and make sure it has permission for your Storage or Files.
    04-03-2017 03:32 PM
  3. telrod11's Avatar
    Go to Settings>Apps, select Phone, then Permissions, and make sure it has permission for your Storage or Files.
    It did NOT have that. Thanks very much!
    It only happens *occasionally*, so I don't have full verification that it's fixed, but it should be. Again, THANKS!

    Textra's tones changed too, and it does have the permissions granted; I'm curious as to why, but maybe they are connected..
    B. Diddy likes this.
    04-04-2017 09:57 AM
  4. B. Diddy's Avatar
    I'm not entirely sure that's the ultimate solution, but let's hope! Maybe try calling yourself multiple times from another line ...
    04-04-2017 10:42 AM

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