1. Amy wineBerry's Avatar
    My mom has the Moto X. She said that she's recently been getting this screen when she plugs up the device. Was this part of an update? Or did she install some malware or something that I should remove?

    Thanks for your help.

    Question: Battery Status Shade (Pic)-img_1277.jpg
    06-05-2017 09:37 PM
  2. telrod11's Avatar
    It isn't part of the OS (assuming she is stock android).
    Not sure if it's just an app or what, but it is kinda cool...

    (edit: I may be totally off on this. I made an assumption this is an MXPE 2015, and by the looks of it, it isn't. What model is it?)
    Amy wineBerry likes this.
    06-06-2017 08:00 AM
  3. Javier P's Avatar
    It looks like a Moto X Play. That screen must come from some third-party app that she downloaded (battery/RAM booster, File Manager, Cleaner ...). Tell her to click on the three dots top right of that screen and see what information she gets.
    acejavelin and Amy wineBerry like this.
    06-06-2017 08:08 AM
  4. Amy wineBerry's Avatar
    The device is the Moto X Pure Edition XT1575 (2015).

    The menu button dots definitely only give the option to disable. Looks like I'm going to have to see what she has installed smh

    Thank you both for your help. Will report back once I figure out what this app is.
    06-07-2017 04:06 PM
  5. acejavelin's Avatar
    The device is the Moto X Pure Edition XT1575 (2015).

    The menu button dots definitely only give the option to disable. Looks like I'm going to have to see what she has installed smh

    Thank you both for your help. Will report back once I figure out what this app is.
    It is definitely an app... looks like Recent Apps is active, try pressing it and seeing what the most current app is.
    06-07-2017 08:35 PM
  6. Jaysus's Avatar
    Do you have ES File Explorer installed?
    06-14-2017 12:02 PM

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