B. Diddy, I did try the computer first. should have mentioned that in my initial post. no luck. i fished the smashed phone out of the garbage, rebooted it and put the sd card back in. was able to extract all photos/videos to my laptop. Doesn't make sense to me though. I know formatting it for internal use on the K10 makes it potentially unusable by other devices... but then why would transferring them only from the K10 to my laptop allow them to be seen the computer? Stands to reason any transfer from any phone while in jpeg and mp4 format would have allowed them to be seen on my laptop if not on my new phone. or that putting the sd card in the cpu directly would have allowed for them to be seen. strange... but at least I managed to save everything. Thx for the help