1. PoeterB's Avatar
    Hi,

    The title says it all, when Im being called, there is no name shown, just the phone number of this person, this is really annoying.
    Ive been having this issue since android 6.0.
    I have a Motorola Moto X style.
    01-07-2016 08:54 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen even for callers who are saved in your Contacts app?
    01-07-2016 12:48 PM
  3. Javier P's Avatar
    Take a look at this thread and see if any of those fixes work for you.

    http://forums.androidcentral.com/sho...d.php?t=619296
    6.0 Marshmallow: Contacts are not being recognized in calls log and incoming calls
    01-07-2016 12:54 PM
  4. Ry's Avatar
    Hi,

    The title says it all, when Im being called, there is no name shown, just the phone number of this person, this is really annoying.
    Ive been having this issue since android 6.0.
    I have a Motorola Moto X style.
    What region are you in and what format are the phone numbers in?
    01-07-2016 12:58 PM
  5. PoeterB's Avatar
    as far as I know, I havent saved any contacts in my contacts app, I always save them to my google account.
    01-07-2016 03:47 PM
  6. B. Diddy's Avatar
    And are your Google Contacts syncing with the phone? Do they show up in the Contacts app?
    01-07-2016 05:10 PM
  7. PoeterB's Avatar
    They show up in my contacts app yes, tried deleting partition cache but that didnt work either.
    01-08-2016 06:29 AM
  8. B. Diddy's Avatar
    Are all callers showing up as only phone numbers, or only one? Are all of these callers's phone numbers already entered into your Google Contacts? Or could they be alternate numbers they're calling from, which aren't yet in your Google Contacts?
    01-08-2016 06:13 PM
  9. PoeterB's Avatar
    This happened to multiple people, around 10 I think, so I'm pretty sure this applies for everyone.
    All of my numbers are in my google contacts, so I dont know whats up with that.
    01-08-2016 06:31 PM
  10. B. Diddy's Avatar
    Ok, try wiping the cache partition as a general troubleshooting step: https://motorola-global-en-aus.custh...p/30,6720,9541
    01-08-2016 08:12 PM
  11. PoeterB's Avatar
    Tried this earlier, it didnt resolve the problem, so I dont think it will when I do it now.
    01-09-2016 06:43 AM
  12. B. Diddy's Avatar
    Whoops, sorry--I missed that in your earlier post.

    How about going to Settings>Accounts, removing your Google account, then adding it back again?
    01-09-2016 02:44 PM
  13. PoeterB's Avatar
    that worked! thank you very much
    B. Diddy likes this.
    01-09-2016 05:18 PM
  14. silverblack77's Avatar
    Worked for me too cheers
    10-26-2016 09:12 AM

Similar Threads

  1. Unable to delete individual call log history from Nexus 6
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 08-11-2016, 09:55 AM
  2. How do I delete contacts on my Moto X Play?
    By pramod subramanian in forum Moto X Play
    Replies: 18
    Last Post: 01-18-2016, 12:17 AM
  3. Transferring contacts from pbb file to new android
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-07-2016, 12:51 PM
  4. Replies: 1
    Last Post: 01-07-2016, 07:57 AM
  5. Replies: 1
    Last Post: 01-07-2016, 07:11 AM
LINK TO POST COPIED TO CLIPBOARD