I agree just because you drop your phone doesnt mean you treated it rough ,, accidents do happen.
However if like you dropped your phone a dozen times in one day I would perhaps consider it rough treatment.
so far no drops for me with this phone,hopefully I didnt just jinx myself tho , ha
Edit
Thats why I love the Moto X I can just stick it in my pocket no holster need.
I have had bad luck with holsters on other phones in the past getting snagged on stuff(seatbelts) or clothing getting in the way.It almost cause me to drop one the same way you did once.