Problem with contacts on Moto X

[Doug B]

My wife took over my X this week. Before giving it to her I did a factory reset to clear all off my data and give her a fresh phone. Everything went fine but when I call or text her my name is not displayed in caller id or in the text message. The name is displayed as "My Info." This has been duplicated by other contacts who have called her. I've never had a phone do this and after googling fir a while I couldn't find an answer. I also tried a second reset but the problem remains. Anyone else had this problem before?

Thanks in advance!

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