1. Jdane07's Avatar
    Not the phone itself, I love it... but the choices I made in Moto Maker.

    I got a white front, slate back, and silver trim, and while I think it looks good, I'm wishing I would've gone with leather.
    I placed a request in earlier today for an advanced replacement or whatever it's called.
    Motorola said they would respond within 4 business hours, but I haven't received a notice or anything all day. Has anyone here gone through the process and can comment on this?

    Also, since I want to go with leather (potentially), would I just have to pay a $50 premium or whatever, considering I originally got the slate back?

    Thanks!
    12-14-2014 10:48 PM
  2. crzich's Avatar
    25 for leather. I got leather and it had a spot where it was coming off so I'm getting a replacement, went with another leather but slate was my next choice. What about it don't you like?

    Posted via the Android Central App
    12-14-2014 11:29 PM
  3. Jdane07's Avatar
    It's fairly slippery. I think I'd prefer the extra grip from the leather.

    Also I kinda want a black front. The white looks a little busy with all the sensors and such.

    Posted via the Android Central App
    12-14-2014 11:39 PM
  4. Photo_Drew's Avatar
    It's fairly slippery. I think I'd prefer the extra grip from the leather.

    Also I kinda want a black front. The white looks a little busy with all the sensors and such.

    Posted via the Android Central App
    The leather isn't as gripy as I expected. Seems on par with the plastic back on the 2013. It does have more grip than the regular plastic used by Samsung and straight metal like the HTC or iPhone.

    Posted via the Android Central App
    12-15-2014 12:40 AM
  5. cgardnervt's Avatar
    I have slate, black front with a yellow trim and I love mine! Ebony looked nice but the peeling back was enough to make me go with my second choice! No regret here so far. (2 months later!)
    12-15-2014 08:00 AM
  6. mrjspeed's Avatar
    Also I kinda want a black front. The white looks a little busy with all the sensors and such.
    This is exactly why I went with the black front. If they would have managed to make most of the sensors invisible, I would have gone for white.
    12-16-2014 10:23 AM
  7. Zendroid1's Avatar
    I went with a blue back silver trim and white front. I wanted it to be different than my iPhone and I knew the blue was different than the renderings going in. I just got it yesterday and I really dislike the blue.

    Do they allow exchanges for different colors and will i have to pay more since I originally used a cyber Monday code?
    12-16-2014 11:04 AM
  8. Clocks's Avatar
    I went with a blue back silver trim and white front. I wanted it to be different than my iPhone and I knew the blue was different than the renderings going in. I just got it yesterday and I really dislike the blue.

    Do they allow exchanges for different colors and will i have to pay more since I originally used a cyber Monday code?
    "You can re-design once if you return the first one within 14 days of date of delivery (30 days in California), no questions asked."
    https://motorola-global-portal.custh...nJTaVVyMmFtIn0.

    Give them a call https://motorola-global-portal.custh...pp/mcp/service
    12-16-2014 11:18 AM
  9. Zendroid1's Avatar
    "You can re-design once if you return the first one within 14 days of date of delivery (30 days in California), no questions asked."
    https://motorola-global-portal.custh...nJTaVVyMmFtIn0.

    Give them a call https://motorola-global-portal.custh...pp/mcp/service
    Thanks. I was able to do the return and schedule a new design online.

    Does anyone know how this works with returns? I'm designing a 2nd one but I'm still not 100% sold on the phone. Te me return the phone and get full credit is it based on the delivery of the first phone or second?
    12-17-2014 10:16 AM
  10. natehoy's Avatar
    Thanks. I was able to do the return and schedule a new design online.

    Does anyone know how this works with returns? I'm designing a 2nd one but I'm still not 100% sold on the phone. Te me return the phone and get full credit is it based on the delivery of the first phone or second?
    I don't know for sure, but I strongly suspect that any return period is going to start counting from when you receive your first phone. In the case of an actual defect with the second phone it would probably be handled as a warranty item, not a return. So by the time you receive your second phone, you'll probably be past any possible return period.

    I'd have a good long think as to whether you are sufficiently sold on the phone to commit to it. If not, I'd do a return and not take the risk of not being able to return it later (not to mention making Motorola go to the effort of building you out two of them only to have them both returned).
    12-17-2014 02:25 PM
  11. Zendroid1's Avatar
    I don't know for sure, but I strongly suspect that any return period is going to start counting from when you receive your first phone. In the case of an actual defect with the second phone it would probably be handled as a warranty item, not a return. So by the time you receive your second phone, you'll probably be past any possible return period.

    I'd have a good long think as to whether you are sufficiently sold on the phone to commit to it. If not, I'd do a return and not take the risk of not being able to return it later (not to mention making Motorola go to the effort of building you out two of them only to have them both returned).
    You're right. I'm sending it back today and not getting a replacement.
    12-18-2014 11:28 AM
  12. calkno's Avatar
    I've got the natural leather back and it's great! Looks good and feels good to the hand. The leather is just starting to wear a little a couple months in, but the aging on it looks good.
    12-18-2014 01:42 PM
  13. natehoy's Avatar
    You're right. I'm sending it back today and not getting a replacement.
    Sorry it didn't work out for you. Good luck in your quest for the right phone for you. So many good choices, so many different priorities... Fun, fun, fun!
    oscarnyc likes this.
    12-19-2014 10:23 AM
  14. salmanahmad's Avatar
    I wouldn't recommend leather, it shows signs of wear and tear after some use. But if you can manage it properly, by all means go for it.
    12-19-2014 10:36 AM
  15. Zendroid1's Avatar
    Sorry it didn't work out for you. Good luck in your quest for the right phone for you. So many good choices, so many different priorities... Fun, fun, fun!
    I have an obsession a bit of an illness and I know it. Haha.

    But then again I suspect many of us on these forums do!
    12-19-2014 12:12 PM
  16. natehoy's Avatar
    I have an obsession a bit of an illness and I know it. Haha.

    But then again I suspect many of us on these forums do!
    I've never bought a phone I ended up liking EVERYTHING on. I want a phone as light as my Moto X 2013 with the battery life of a Note 2 and the screen size of a Nexus 6 and a camera as good as my Digital Rebel and a build of Android that runs EXACTLY like my Moto X 2014, except those bits I'd like to change...
    12-19-2014 12:39 PM
  17. ethane's Avatar
    unfortunately us Android users are spoilt for choice my philosophy is to find a phone which is sufficient for my use and has no big drawbacks, then use the heck out of it!
    12-19-2014 07:16 PM
  18. benhaube's Avatar
    For me, the ONLY thing I'd change about the Moto X is the battery size. The rest of it is perfect for me.
    12-19-2014 09:38 PM
  19. YarisT8's Avatar
    It would definitely be the camera and battery besides other little things which aren't deal breakers. Considering the price I don't regret my purchase. I'm like the only one I know of so far that has a Moto X everyone else has Apple or Samsung.
    12-19-2014 11:05 PM
  20. Photo_Drew's Avatar
    It would definitely be the camera and battery besides other little things which aren't deal breakers. Considering the price I don't regret my purchase. I'm like the only one I know of so far that has a Moto X everyone else has Apple or Samsung.
    I've only ever seen 3 other people with one. And they weren't customized.

    Posted via the Android Central App
    12-19-2014 11:38 PM

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