No connection

[bobby1204]

Is anybody getting a message at the bottom of there phone saying no connection check you are connected to the internet. I was getting on 5.0 and was hoping it would go away with 5.1 but I am still getting it. Anyone have any ideas?

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[fatboy97]

Is anybody getting a message at the bottom of there phone saying no connection check you are connected to the internet. I was getting on 5.0 and was hoping it would go away with 5.1 but I am still getting it. Anyone have any ideas?

Posted via the Android Central App

No... what provider, phone, app are you using?

 

[Javier P]

There are some reports of people having connection problems after the update. Have you already wiped the cache partition? These are the instructions from Motorola.

https://motorola-global-portal.cust...prod_answer_detail/a_id/101078/p/30,6720,9197

 

[bobby1204]

On Verizon. Its happening all the time not just in a single app.

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[bobby1204]

This is just the two I was able to take a screen shot of fast enough but it happens in all apps. Right at the bottom of the screen I get that message. I still have internet whenever I get it though. I did wipe cache too...still getting it.

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[fatboy97]

Did you ever try wiping the cache partition? Javier P put in the link for the instructions on how to do this... it's also on the first post of http://forums.androidcentral.com/moto-x-2014/465537-i-can-t-get-my-moto-x-into-recovery-so-i-can-wipe-cache.html

 

[bobby1204]

Yes I did.

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[fatboy97]

Yes I did.

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I hate to even suggest it.... but I'm wondering if you did a factory reset since the 5.0 update? If it started after the 5.0 update, and most people were recommending a factory reset after the 5.0 update. Personally, I did it with both my Pure Edition and my AT&T version... yes, I did two of them... it's not easy, but I would recommending doing it.

 

[bobby1204]

That's what I was going to try next...didn't want to

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[bobby1204]

Just wanted to update this, did a factory reset and seems to have fix it.

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[fatboy97]

Just wanted to update this, did a factory reset and seems to have fix it.

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Glad to know my suggestion helped.