A
AC Question
anyone else not able to adjust the volume settings on any moto x problem?
Had the Moto X and now upgraded to the Moto X Pure Edition. I have two of each phone, one for business and one for personal use. About once a day they seem to go to a silent mode, and I'm unable to adjust the volume. I have to restart the phone for the volume to function. The volume controls on the side of the phone doesn't work. When I push those i can try to slide the volume control and it always will slide back to silent. If i go into the sound settings on the phone, the ringtone slider (of the three sliders) is black and I'm unable to do anything to it.
When I called into sprint, they said it was an app that was doing it and had no other options besides doing a factory reset and not having any apps on my phone. because it's a business line and I have required apps for my business, this isn't a great option.
Anyone else have this issue? Was anyone else able to fix this issue?
Had the Moto X and now upgraded to the Moto X Pure Edition. I have two of each phone, one for business and one for personal use. About once a day they seem to go to a silent mode, and I'm unable to adjust the volume. I have to restart the phone for the volume to function. The volume controls on the side of the phone doesn't work. When I push those i can try to slide the volume control and it always will slide back to silent. If i go into the sound settings on the phone, the ringtone slider (of the three sliders) is black and I'm unable to do anything to it.
When I called into sprint, they said it was an app that was doing it and had no other options besides doing a factory reset and not having any apps on my phone. because it's a business line and I have required apps for my business, this isn't a great option.
Anyone else have this issue? Was anyone else able to fix this issue?