1. AC Question's Avatar
    While doing a factory reset on the phone, I then had to register the phone. While doing all that it came across "Verify your account." Because the device was reset, they want me to sign in with a google account that was previously synced on the device. My daughter asked her friend who doesn't know it because her ex-boyfriend gave her the phone. He refused to give her the account linked with this phone. So am I stuck with a brick or is there a way to bypass that so I can turn on my daughters phone.
    11-19-2015 06:23 AM
  2. belodion's Avatar
    No, you cannot access the phone. Return it for a refund.
    11-19-2015 07:06 AM

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