1. garybeckvt's Avatar
    this is happening fairly often.

    I make a phone call and the person can't hear me. they get silence.

    I reboot the phone and then it works.

    does this happen to anyone else? what is causing it? how can i fix it?
    04-17-2019 11:05 AM
  2. B. Diddy's Avatar
    Does this also happen in Safe Mode? https://motorola-global-portal.custh.../30,6720,10317
    Scott337 likes this.
    04-17-2019 08:11 PM
  3. garybeckvt's Avatar
    i think i might have figured it out.
    if i make a call and go on mute during the call, and end the call still on mute, then the next call i make I'm still on mute, even though the mute button does not show as ON. i consider that a bug. i will ahve to test it more but it just happened. the i resolved it by tapping the mute button to appear ON, and then again for OFF. then the person could hear me. bug.
    B. Diddy and Scott337 like this.
    04-17-2019 10:09 PM
  4. B. Diddy's Avatar
    Nice detective work! Definitely report that to Moto/Lenovo.
    04-18-2019 04:41 AM
  5. Scott337's Avatar
    That's strange, but glad you figured it out. I agree that it does sound like a software bug and also agree that you should report it to Moto on their user Forum
    04-18-2019 06:57 AM

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