I have a few manually created contacts that have somehow been duplicated. These contacts were created manually either by entering the number and creating a phone contact or saving the number after a call and creating a phone contact.
My contacts had been backing up to the Verizon cloud. That cloud reverted to contacts only when Verizon took away my data storage. I got them to put data storage back, and it was after this that I noticed a few duplicate contacts.
I'm unable to simply delete the duplicate without both the original and duplicate being deleted. There's no duplicate contacts that exist in the cloud and so far the only solution offered by Verizon is to reset the phone. I don't want to do that and I'm not understanding why I can't delete just one duplicate contact.
My contacts had been backing up to the Verizon cloud. That cloud reverted to contacts only when Verizon took away my data storage. I got them to put data storage back, and it was after this that I noticed a few duplicate contacts.
I'm unable to simply delete the duplicate without both the original and duplicate being deleted. There's no duplicate contacts that exist in the cloud and so far the only solution offered by Verizon is to reset the phone. I don't want to do that and I'm not understanding why I can't delete just one duplicate contact.