1. einajr's Avatar
    I am running updated Google photo apps and originally was syncing but on August 23 it stopped uploading pics. All settings are OK (plenty of space), but it doesn't recognize that the wifi is on to upload pics. When you try to manually it gives me the option to do it over the Cellular data which I don't want to do. Anyone else having that problem? Is this a phone issue? Another forum suggested a phone issue and to factory reset, but I wanted to see if others with a z had this problem. Thanks
    09-04-2016 06:10 PM
  2. YAYTech's Avatar
    Haven't had any issues. Reboot? Clear cache? Reinstall app?
    09-04-2016 07:09 PM
  3. einajr's Avatar
    Yes. I've tried those but still nothing?!
    09-04-2016 11:26 PM
  4. YAYTech's Avatar
    it's specifically saying that it's waiting on wifi to upload/sync? Have you logged into your Photos account on a computer to make sure everything looks happy there? Only other thing I can think of is factory reset on the phone... very odd issue

    *edit* have you tried on more than one wifi to make sure it's not somehow a wifi network issue?
    benjamminh likes this.
    09-05-2016 01:42 PM
  5. einajr's Avatar
    Yes, tried several wifi. No. Pictures are not showing up. Agree, it was working fine and then that.
    09-08-2016 12:39 AM
  6. einajr's Avatar
    Got it to work. Removed the wifi and readded. Immediately started to download... Didn't require a factory reset.
    YAYTech likes this.
    09-08-2016 12:48 AM

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