1. C W Freeman's Avatar
    For the past few weeks, my Moto Z Droid (XT1650) no longer discovers any bluetooth devices, nor offers the option to pair. The bluetooth is on, but seems to be blind. I have gone through the following to try to resolve the issue, but no luck so far.

    • Made sure the bluetooth was on, and that both devices were in pairing/detect mode.
    • Rebooted in safe mode, and tried it there.
    • Was not given the available option to force stop or clear cache in the setup --> app menu
    • Removed any apps that I thought might be interfering
    • Checked if desired devices were able to pair (verified by connecting to other devices with no issue)
    • Full factory reset before trying it again


    None of these steps have resolved the issue. The device has not had anything traumatic happen to it (dropped, moisture, etc.) that I know of that would have caused it, and everything else seems to work just fine.
    08-15-2017 11:51 AM
  2. SoccerRef12's Avatar
    Only thing I would recommend is to reboot into recovery and clear cache...
    08-15-2017 11:56 AM
  3. SoccerRef12's Avatar
    I have a Moto Z and pair with my Ford sync no problem.
    08-15-2017 11:57 AM
  4. HowardL168's Avatar
    I have a Moto Z Force, upgraded, and Bluetooth connection (to car and to iPad) is still OK.
    08-16-2017 03:50 AM
  5. userphan's Avatar
    I have a Moto Z and Pioneer head unit. There are random times when I'll start the car and bluetooth won't connect. If I am going to be shutting off and restarting soon I'll usually wait and it will reconnect then. If I'll be moving for a while I have to Pair them again. It does remember that I have Phone Calls unchecked in the options though.
    08-19-2017 05:49 PM

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