09-30-2016 03:18 PM
68 123
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  1. douglasbnorton's Avatar
    Me too! Dealing with CS has been very time consuming and challenging
    me three!
    09-21-2016 11:29 PM
  2. AllenRulz's Avatar
    So jealous. I have to wait for the Unlocked Moto Z Play hits next month to order mine.
    09-22-2016 12:53 AM
  3. huungryshark's Avatar
    So jealous. I have to wait for the Unlocked Moto Z Play hits next month to order mine.
    Me, too!

    Official Moto = not available

    Amazon= not available (1-2 months)

    09-22-2016 04:55 AM
  4. AllenRulz's Avatar
    Me, too!

    Official Moto = not available

    Amazon= not available (1-2 months)

    Yeah but I was already waiting on the Pixel XL which was next month so I'm already used to waiting lol. But I'm so excited for this amazing Moto.
    09-22-2016 08:09 AM
  5. heath patrick's Avatar
    I placed an order for the Z play on the 16th from Motorola and then came across this post. Yesterday I contacted Motorola to cancel my order as it was showing as being built since the 16th. They said they would try and cancel the order. 5 hours later I got a shipping confirmation but it says est. delivery is the 26th(what it said when I ordered it). I sure hope it makes it here on time and I don't have a week or two or more wait ahead of me.
    09-22-2016 09:29 PM
  6. nemov's Avatar
    I placed an order for the Z play on the 16th from Motorola and then came across this post. Yesterday I contacted Motorola to cancel my order as it was showing as being built since the 16th. They said they would try and cancel the order. 5 hours later I got a shipping confirmation but it says est. delivery is the 26th(what it said when I ordered it). I sure hope it makes it here on time and I don't have a week or two or more wait ahead of me.
    This entire process has been a mess. I haven't received a refund yet, because they're unable to cancel the order once the order is received at the warehouse. So after ordering the phone on the 8th it finally shipped today. That's a week after it was supposed to arrive. I've already purchased another phone so I'll be shipping this back as soon as it arrives.

    So now I won't get a full refund for another couple of weeks. I don't think I'll be purchasing another phone directly from Motorola after this debacle.
    09-23-2016 10:42 AM
  7. Wobblin30's Avatar
    My leather back is still "Being Built" some 10 days after I purchased it. Must be a shortage of leather over in China. I miss the days when Motorola was turning phones out of Texas.
    Leather back mailed out today, should have it middle of next week.
    09-23-2016 12:23 PM
  8. Mrrikki's Avatar
    I spoke to CS today as my phone has not arrived. I loved the response when I pointed out the expected delivery they quoted me was yesterday....
    Attached Thumbnails Phone shipped-2007.jpg  
    09-26-2016 05:46 AM
  9. nemov's Avatar
    This entire process has been a mess. I haven't received a refund yet, because they're unable to cancel the order once the order is received at the warehouse. So after ordering the phone on the 8th it finally shipped today. That's a week after it was supposed to arrive. I've already purchased another phone so I'll be shipping this back as soon as it arrives.

    So now I won't get a full refund for another couple of weeks. I don't think I'll be purchasing another phone directly from Motorola after this debacle.
    Now the phone is in a clearance delay in Memphis. Seriously, you can't make this stuff up.
    09-26-2016 07:02 AM
  10. heath patrick's Avatar
    China to Tennessee in a little over an hour then to Atlanta then back to Tennessee???
    Attached Thumbnails Phone shipped-5873.jpg  
    09-26-2016 07:33 AM
  11. azdmelani's Avatar
    Now the phone is in a clearance delay in Memphis. Seriously, you can't make this stuff up.
    Yup. You're me a week ago
    09-26-2016 09:36 AM
  12. Wobblin30's Avatar
    Leather back mailed out today, should have it middle of next week.
    Scrap that, no idea when the damn thing will arrive.
    Attached Thumbnails Phone shipped-screenshot_20160926-100401.jpg  
    09-26-2016 10:08 AM
  13. Bosgarage57's Avatar
    This is probably why no vendors have accessories as well. Moto better get their act together or people aren't going to buy their products if we can't stuff for our new toys
    09-26-2016 10:20 AM
  14. douglasbnorton's Avatar



    Just got this.
    09-26-2016 01:33 PM
  15. huungryshark's Avatar
    You will Love it. Not to worry about the battery is a huge plus
    09-26-2016 02:37 PM
  16. heath patrick's Avatar
    China to Tennessee in a little over an hour then to Atlanta then back to Tennessee???
    Then 15 minutes after I posted this FedEx knocked on my door with the phone. Go figure. (Edited by Moderator)
    09-27-2016 12:01 AM
  17. dpham00's Avatar
    Mod Note,if you wish to sell something then please use the marketplace forum
    09-27-2016 10:23 AM
  18. nemov's Avatar
    Phone was finally delivered yesterday. 3 weeks after it was ordered and 2 weeks after it was canceled. Crazy. I sent it back today for a refund.
    azdmelani likes this.
    09-30-2016 03:18 PM
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