Phone shipped

[Bosgarage57]

Can u not walk into a VZW store and get the z play now? Amazon has the zte axon7 I've heard is nice as well. I wish verizon would get more phones but until VZW eases up on being locked I guess manufactures cannot put cdma radios in.

 

[nemov]

Can u not walk into a VZW store and get the z play now? Amazon has the zte axon7 I've heard is nice as well. I wish verizon would get more phones but until VZW eases up on being locked I guess manufactures cannot put cdma radios in.

Yeah, that's an option, but they also charge and extra $20 for the pleasure of seeing their sales reps.

 

[nemov]

I ended up just getting another Moto X Pure from Amazon. I'll get it tomorrow. X Pure is still a solid device, plus I'll avoid the bloat,

 

[Bosgarage57]

Girlfriend and I went into a VZW store and she was able to purchase the Z play on device payments, and the rep waived the $20 upgrade fee and took $20 off of 1 mod.

 

[azdmelani]

My phone has been trying to clear customs for a week. Can't cancel since it's on the way to me. Awesome. Moto CS said a supervisor would call me within 48 hours. Not holding my breath

 

[nemov]

My phone has been trying to clear customs for a week. Can't cancel since it's on the way to me. Awesome. Moto CS said a supervisor would call me within 48 hours. Not holding my breath

Yeah, I've gotten a couple of calls. They can't officially cancel the order until they contact the warehouse which has been on vacation. Worst case scenario they ship the device and I have to send it back.

 

[azdmelani]

Package has finally resumed it's journey. Maybe not the smartest idea to have a product launch before your warehouse takes a week long vacation

 

[azdmelani]

Can't make this stuff up. Has been 10 days since this phone was shipped

 

[Wobblin30]

I got the leather back five minutes after the phone went on sale and I'm in the same boat.

My leather back is still "Being Built" some 10 days after I purchased it. Must be a shortage of leather over in China. I miss the days when Motorola was turning phones out of Texas.

 

[azdmelani]

My leather back is still "Being Built" some 10 days after I purchased it. Must be a shortage of leather over in China. I miss the days when Motorola was turning phones out of Texas.

Me too! Dealing with CS has been very time consuming and challenging

 

[anon(5002059)]

Me too! Dealing with CS has been very time consuming and challenging

me three!

 

[AllenRulz]

So jealous. I have to wait for the Unlocked Moto Z Play hits next month to order mine.

 

[huungryshark]

So jealous. I have to wait for the Unlocked Moto Z Play hits next month to order mine.

Me, too!

Official Moto = not available

Amazon= not available (1-2 months)

 

[AllenRulz]

Me, too!

Official Moto = not available

Amazon= not available (1-2 months)

Yeah but I was already waiting on the Pixel XL which was next month so I'm already used to waiting lol. But I'm so excited for this amazing Moto.

 

[heath patrick]

I placed an order for the Z play on the 16th from Motorola and then came across this post. Yesterday I contacted Motorola to cancel my order as it was showing as being built since the 16th. They said they would try and cancel the order. 5 hours later I got a shipping confirmation but it says est. delivery is the 26th(what it said when I ordered it). I sure hope it makes it here on time and I don't have a week or two or more wait ahead of me.

 

[nemov]

I placed an order for the Z play on the 16th from Motorola and then came across this post. Yesterday I contacted Motorola to cancel my order as it was showing as being built since the 16th. They said they would try and cancel the order. 5 hours later I got a shipping confirmation but it says est. delivery is the 26th(what it said when I ordered it). I sure hope it makes it here on time and I don't have a week or two or more wait ahead of me.

This entire process has been a mess. I haven't received a refund yet, because they're unable to cancel the order once the order is received at the warehouse. So after ordering the phone on the 8th it finally shipped today. That's a week after it was supposed to arrive. I've already purchased another phone so I'll be shipping this back as soon as it arrives.

So now I won't get a full refund for another couple of weeks. I don't think I'll be purchasing another phone directly from Motorola after this debacle.

 

[Wobblin30]

My leather back is still "Being Built" some 10 days after I purchased it. Must be a shortage of leather over in China. I miss the days when Motorola was turning phones out of Texas.

Leather back mailed out today, should have it middle of next week.

 

[Mrrikki]

I spoke to CS today as my phone has not arrived. I loved the response when I pointed out the expected delivery they quoted me was yesterday....

 

[nemov]

This entire process has been a mess. I haven't received a refund yet, because they're unable to cancel the order once the order is received at the warehouse. So after ordering the phone on the 8th it finally shipped today. That's a week after it was supposed to arrive. I've already purchased another phone so I'll be shipping this back as soon as it arrives.

So now I won't get a full refund for another couple of weeks. I don't think I'll be purchasing another phone directly from Motorola after this debacle.

Now the phone is in a clearance delay in Memphis. Seriously, you can't make this stuff up.

 

[heath patrick]

China to Tennessee in a little over an hour then to Atlanta then back to Tennessee???