10-21-2016 10:17 AM
26 12
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  1. ratpakk2's Avatar
    I was thinking about using this phone on ATT go phone and was wondering if it had support for bands 29 and 30? Can't seem to find a clear answer online.
    10-14-2016 12:10 PM
  2. srkmagnus's Avatar
    I was thinking about using this phone on ATT go phone and was wondering if it had support for bands 29 and 30? Can't seem to find a clear answer online.
    From the documentation I see, it does not support bands 29 and 30: Moto Z Play specs | Android Central
    10-14-2016 01:11 PM
  3. anon(9868357)'s Avatar
    The B&H and BestBuy listings (as well as Amazon) 01095NARTL don't show LTE Band 17. That would be an issue on AT&T.
    10-17-2016 01:02 PM
  4. AllenRulz's Avatar
    Damn I didn't understand bands lol. I see GSM and I'm thinking it's good to go with the carrier's.
    10-17-2016 06:51 PM
  5. ratpakk2's Avatar
    It also has no band 12 support. That means no 700 mhz for either GSM carrier. Band 17 is the main lte band for att( this is what my phone at home connects to). The GSM unlocked version should not be recommended to any USA consumer. The review really should have mentioned this. I was very close to buying this phone until I looked into the bands.
    10-18-2016 03:54 AM
  6. AllenRulz's Avatar
    It also has no band 12 support. That means no 700 mhz for either GSM carrier. Band 17 is the main lte band for att( this is what my phone at home connects to). The GSM unlocked version should not be recommended to any USA consumer. The review really should have mentioned this. I was very close to buying this phone until I looked into the bands.
    I just bought it and I'm on metro right now. Now I'm worried, will I not be able to use this phone to its full potential? What carriers am I screwed with now?
    10-18-2016 04:22 AM
  7. AllenRulz's Avatar
    http://forums.androidcentral.com/e?l...token=MKvymj9g

    So I checked and thank god I'm good. But definitely disappointed for a unlocked phone to not be supported on some other carriers because of there bands. I never even thought to check that out as reviews never even mention it. Definitely will be more cautious on my next phone purchase in a few years depending on which carrier I am on at that time.
    10-18-2016 04:43 AM
  8. Farris Bueller's Avatar
    I'm hearing conflicting reports. A T-Mobile website said they got confirmation from Moto that the Z Play had band 12 support, motos website doesn't specify which bands. All very confusing. On frequency checker they have 3 models, one being the CDMA, second being dual sim with very limited US bands, and a third that has most all the bands for US bands except band 30 for Att.

    I was really excited for this phone and if I can't get an unlocked version working on Att as good as my old phone I'll be pissed. Makes no sense to sell a unlocked phone in the US that only really works on Tmo.
    AllenRulz likes this.
    10-18-2016 06:49 AM
  9. ratpakk2's Avatar
    I really hope this is the case. Moto's website doesn't list band 12 or 17 (you have to click a little + symbol in the product descripton to view full specs). I have never heard of a gsm phone not having band 17, so I really hope it is just a typo on Moto's part.

    From Moto website:

    Network Bands (by model)
    CDMA (850, 1900MHz)
    GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
    UMTS/HSPA+ (850, 900, 1900, 2100 MHz)
    4G LTE (B2, 3, 4, 5, 7, 13)
    AllenRulz likes this.
    10-18-2016 07:04 AM
  10. vbsoulpole's Avatar
    It has been confirmed both by T-Mobile and a Motorola rep in their forums that the phone has band 12 and will be certified for VoLTE. No wifi calling though(which means no free texting/messaging in flight).
    ratpakk2 likes this.
    10-18-2016 08:53 AM
  11. AllenRulz's Avatar
    It has been confirmed both by T-Mobile and a Motorola rep in their forums that the phone has band 12 and will be certified for VoLTE. No wifi calling though(which means no free texting/messaging in flight).
    I doubt it. Here is the support chat I just had at Moto's site.

    10-18-2016 02:32 PM
  12. dpham00's Avatar
    I really hope this is the case. Moto's website doesn't list band 12 or 17 (you have to click a little + symbol in the product descripton to view full specs). I have never heard of a gsm phone not having band 17, so I really hope it is just a typo on Moto's part.

    From Moto website:

    Network Bands (by model)
    CDMA (850, 1900MHz)
    GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
    UMTS/HSPA+ (850, 900, 1900, 2100 MHz)
    4G LTE (B2, 3, 4, 5, 7, 13)
    I think that they didn't update the website for the unlocked one... Those specs are for the Verizon one
    10-18-2016 03:47 PM
  13. AllenRulz's Avatar
    I think that they didn't update the website for the unlocked one... Those specs are for the Verizon one
    But I asked the lady and told her it's for the unlocked one, not Verizon but I hope you're right. Even the GSMArena has those same specs but like you said, maybe it's Verizon
    10-18-2016 03:57 PM
  14. AllenRulz's Avatar
    I think that they didn't update the website for the unlocked one... Those specs are for the Verizon one
    Okay so I checked the Verizon website and BOOM, it IS those

    "Network
    CDMA: 850, 1900MHzGSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)UMTS/HSPA+ (850, 900, 1900, 2100 MHz)4G LTE (B2, 3, 4, 5, 7, 13)"

    So maybe all these sites just haven't listed the new network bands for the unlocked and just using the info for Verizon...
    benjamminh and Farris Bueller like this.
    10-18-2016 04:01 PM
  15. vbsoulpole's Avatar
    Yeah, all that dude did was go to the product page and copy/paste. TMoNews reached out to Moto directly and were told that both the Z and Z Play GSM would have Band 12. If you go into the Motoroloa forums, a Moto employee says he believes the product page is wrong and that Band 12 is supported (and VoLTE). Though we'll have to get lucky and hope T-Mobile certifies it for WiFi calling.

    Also FrequencyCheck.com will show Band 12 on the device. I would trust all 3 sources over random chat rep 99 times out of 100.
    AllenRulz likes this.
    10-18-2016 07:51 PM
  16. AllenRulz's Avatar
    Yeah, all that dude did was go to the product page and copy/paste. TMoNews reached out to Moto directly and were told that both the Z and Z Play GSM would have Band 12. If you go into the Motoroloa forums, a Moto employee says he believes the product page is wrong and that Band 12 is supported (and VoLTE). Though we'll have to get lucky and hope T-Mobile certifies it for WiFi calling.

    Also FrequencyCheck.com will show Band 12 on the device. I would trust all 3 sources over random chat rep 99 times out of 100.
    You're so right. I think they just haven't listed the unlocked version specs. Just using the Verizon ones cause it's easier.
    10-18-2016 08:49 PM
  17. Soundtallica's Avatar
    Okay so I checked the Verizon website and BOOM, it IS those

    "Network
    CDMA: 850, 1900MHzGSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)UMTS/HSPA+ (850, 900, 1900, 2100 MHz)4G LTE (B2, 3, 4, 5, 7, 13)"

    So maybe all these sites just haven't listed the new network bands for the unlocked and just using the info for Verizon...
    Yeah, those are definitely the bands for Verizon editions. A few other Verizon exclusive phones have those exact same bands. Definitely a typo in the website.
    10-20-2016 02:03 AM
  18. ratpakk2's Avatar
    When someone actually gets their hand on the unlocked GSM phone can they take a picture of the box to confirm? Best buy is now listing band 12, but Moto website still isnt.
    10-20-2016 08:29 AM
  19. dby2011's Avatar
    You have to wonder if those bands are present on the Verizon phones too and are purposely ommitted. Verizon probably doesn't want you to know they support them, especially band 12 which makes T-mobile a lot more competitive to Verizon.
    10-20-2016 08:45 AM
  20. Soundtallica's Avatar
    You have to wonder if those bands are present on the Verizon phones too and are purposely ommitted. Verizon probably doesn't want you to know they support them, especially band 12 which makes T-mobile a lot more competitive to Verizon.
    The missing bands are definitely there but disabled. The Verizon version and unlocked version have the exact same hardware, exact same SOC (which governs the available bands) except for the software.

    I'd normally be pissed about this, but I pieced together two deals that enabled me to get mine for free from Verizon and you can't beat free. Also it still has most of T-Mobile's and AT&T's bands so it'll at least work 90% to hold me over temporarily if I decide to switch carriers.
    10-20-2016 09:34 AM
  21. Soundtallica's Avatar
    When someone actually gets their hand on the unlocked GSM phone can they take a picture of the box to confirm? Best buy is now listing band 12, but Moto website still isnt.
    I'm 99.99% sure it'll have band 12. The accuracy of specs can be woefully bad on the Motorola website. For example, it says that the Z Play doesn't support GLONASS GPS connectivity when people have downloaded GPS apps and confirmed that it does have it.
    10-20-2016 09:35 AM
  22. AllenRulz's Avatar
    I get my phone today in the mail so I will check the box to confirm the bands.
    10-20-2016 09:42 AM
  23. race4life's Avatar
    Bands on GSM unlocked version?-moto-z-play-band.jpg

    I can confirm that the Moto Z play from Best Buy has band's 12 and 17
    10-20-2016 06:00 PM
  24. AllenRulz's Avatar
    Click image for larger version. 

Name:	moto z play band.jpg 
Views:	21 
Size:	169.6 KB 
ID:	243000

    I can confirm that the Moto Z play from Best Buy has band's 12 and 17
    I was going to check tonight when im home from work because my phone came today. I'm so f'n happy they have those bands. Makes no sense for a unlocked phone not to be covered. I knew they were just using the Verizon info on those spec sheets.
    benjamminh and barrycinti like this.
    10-20-2016 08:03 PM
  25. barrycinti's Avatar
    Thanks for the info. I just ordered the moto z play yesterday to use on att. It would have gone back to moto if it did not work on att.
    10-21-2016 08:56 AM
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