1. gf1701's Avatar
    This has happened ever since I got my phone (Moto Z Play, Android 8), but I don’t know how often (not very often, for sure). Because I use very little data, and infrequently, it sometimes takes me days to realize that it’s been turned off. I have a 2 gb monthly limit and probably have never even used 500 mb of data in a month, so reaching my limit is not the cause. A web search and a search of this forum brought me no clues. Anyone have ideas?
    04-14-2022 11:23 PM
  2. B. Diddy's Avatar
    Where do you see that it's off -- is there a toggle switch that's off? Do you have a toggle in the quick settings, or a toggle widget on the homescreen?
    04-18-2022 01:44 PM
  3. mustang7757's Avatar
    Where you checking the mobile data stats usage on phone or through carrier website?
    04-18-2022 02:02 PM
  4. gf1701's Avatar
    The toggle switch in Settings->Network & Internet->Data Usage was off. I have neither a quick setting or toggle widget that can turn it off. It took me a few days to realize that it had been turned off (I finally noticed that I was only getting SMS messages), so I can't pinpoint the exact moment.
    05-03-2022 02:31 PM
  5. gf1701's Avatar
    I had not checked my mobile data stats at any point (I never needed to). When I realized that my mobile data was off, I had to go to Data Usage because that is where the toggle switch is for turning mobile data on and off.
    05-03-2022 02:33 PM
  6. B. Diddy's Avatar
    Could it have been due to Battery Saver mode automatically turning on at some point? https://motorola-global-portal.custh...id/111889/p/30
    05-05-2022 04:32 PM

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