1. Android Central Question's Avatar
    Hi, I'm using the moto z play on the 7.1.1 retapac October security update. Recently, my bluetooth headphones stopped playing media for me. I tried many different fixes:

    Toggling media audio, contacts sharing and phone audio in bluetooth setting had no effect

    Speakers and wired earphones work fine

    Refreshing network settings failed

    Restarting the phone works, but after turning off my headphones, the problem resumes

    Factory reset had the same effect as restarting

    The bluetooth headphones worked perfectly fine before the security update, and works fine on a relative's Apple device.

    The BTMono app works, but media becomes very muffled as I have stereo system headphones.

    Does anyone else have this problem, and how can I fix this without resetting my phone again, or is there a way to downgrade while keeping my data?
    11-19-2017 01:32 AM
  2. Rukbat's Avatar
    The fix will (hopefully) be the next update. Since there's no "downdate", you'd have to flash the previous ROM, meaning a full backup, then a full restore.
    11-19-2017 02:10 PM

Similar Threads

  1. Why is my phone giving me this trouble?
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 11-19-2017, 02:11 PM
  2. Why can't I get into my settings?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-19-2017, 02:55 AM
  3. Replies: 1
    Last Post: 11-19-2017, 02:54 AM
  4. Replies: 1
    Last Post: 11-19-2017, 02:46 AM