1. Android Central Question's Avatar
    Dropped from about one foot, the phone now has a black haze over it can't see home screen. I had it in an otterbox case and a glass screen protector. Any words of wisdom other than don't drop your phone! Amazed that a drop from such a short distance would cause such damage. Went back to Verizon and they said nothing they could do.
    06-27-2018 12:11 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Ouch, that's a bummer. Maybe a connection just got jarred loose -- bring it to a repair shop and see if there's a quick fix.
    06-28-2018 12:25 PM
  3. recumbentbob's Avatar
    Bummer I've dropped mine from 3 feet on to concrete numerous times with just a bumper on it with no damage at all.
    06-29-2018 06:14 AM
  4. ratsttam's Avatar
    Might also be worth a shot to reach out to Otterbox. I don't know if they're cases offer any financial protection against damage that the case "should" have prevented. Otherwise, as mentioned above, see if a repair place can take it apart and see what failed.
    06-29-2018 09:21 AM
  5. J Dubbs's Avatar
    It's hard to believe with all that protection that a 1 foot fall could cause that kind of problem. I guess that's the downside of owning a super thin phone :-(
    07-24-2018 06:45 AM

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